Product Designer

• Understand customers and shape the problem
• • Set design requirements based on input from internal teams and user research.
  • Collect and interpret qualitative and quantitative feedback, and use AI tools to synthesize research, support themes and usage data at speed, while checking the output against the source.
  • Identify new product improvement opportunities, and analyze how a new product meets market needs and customer preferences.
• Design and validate
• • Produce UX/UI to support the product roadmap across our family of products.
  • Use AI-assisted workflows to explore more options, build prototypes and cover edge cases and states earlier, then bring your own judgment to choose the best direction.
  • Present design ideas to Product Managers and Owners, Engineers, QA, other cross-functional teams, customers and prospects, and use their feedback to validate and refine designs.
  • Modify and revise existing designs as customer preferences change.
• Build alongside engineering
• • Work closely with Product Management, Engineers and QA to suggest improvements to products and processes.
  • Review AI-assisted builds for design fidelity, accessibility and consistency, and give clear, specific feedback early.
  • Provide support to Product Management and Engineers whenever it helps the team move faster.
• Maintain the design system and AI skills
• • Maintain and evolve the design system and design library across our family of products, keeping components, tokens and guidelines organized, current and consistent.
  • Build and maintain the AI skills, prompts and templates that support prototyping, so the team can move from idea to working prototype quickly and stay true to the design system.
  • Document design principles, patterns, components and research so people and AI tools can both use them. A well-structured design system and knowledge base is what lets AI-assisted teams build consistently.
  • Share reusable workflows and coach the wider team on using AI well for design tasks.
• Design for AI-powered experiences
• • Design the experience of AI-powered product features, including how they set expectations, show their reasoning, let people stay in control, handle mistakes and build trust.
  • Follow company policy on responsible AI use, including how customer and company data is handled in AI tools.
  • Stay up to date on industry trends, market conditions and new AI design tools and techniques, and recommend the ones worth adopting.

Working arrangements:

• Fully Remote in United States: You can work remotely in this position, provided you reside in United States, have full working rights and do not require sponsorship.

We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big-picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.

• Experience building or maintaining a multi-product design system, including components and design tokens.
• Experience designing B2B software, vertical SaaS or payments experiences.
• Working knowledge of accessibility standards (WCAG).
• Experience prototyping with AI-assisted or code-based tools
  
  

At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. So even if you don't tick all the boxes, we still encourage you to apply.

Values and Life at Xplor 

Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day: 

• Find a better way
• Do the right thing
• Say it straight
• Win together
• Own the outcome

If these values sound like you and describe people you want to work with, you will thrive at Xplor. 

As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

To start your application, please submit your resume, and we will be in touch as soon as we can.