Salesforce Delivery Lead - USPD

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

• Own end‑to‑end delivery execution for assigned Salesforce programs, including requirements analysis, solution design, build, test, release, and post‑deployment support. 

• Lead and manage a cross‑functional delivery team of developers, analysts, QA engineers, and vendor resources, with accountability for performance, coaching, and professional development. 

• Translate product roadmaps and business requirements into executable delivery plans, managing scope, capacity, dependencies, and sprint commitments. 

• Partner with solution architects to ensure technical designs meet enterprise standards for scalability, security, and platform reuse across Salesforce clouds (Sales, Service, Health, Experience, Data). 

• Drive sprint and release execution with discipline—owning backlog grooming, sprint planning, velocity tracking, release readiness, and go‑live coordination. 

• Manage vendor delivery teams at the execution level, ensuring backlog readiness, quality standards, SLA adherence, and day‑to‑day delivery alignment. 

• Operate delivery governance routines including stand‑ups, sprint reviews, retrospectives, dependency management, and risk/issue escalation to senior leadership. 

• Ensure all delivery practices meet McKesson's security, compliance, and regulatory requirements, embedding quality assurance and security‑by‑design into development workflows. 

• Drive continuous improvement in delivery practices, including adoption of DevOps tooling, automated testing, CI/CD maturity, and AI‑assisted development where applicable. 

• Build strong working relationships with business product owners, IT partners, and end‑users to ensure solutions meet functional needs and drive measurable adoption and value.  

• Degree or equivalent experience. Typically requires 10+ years of professional experience and 5+ years of diversified program leadership, planning, communication, organization, and people motivation skills (or equivalent experience). 
• Proven executive accountability for enterprise‑scale Salesforce programs spanning multiple orgs, business units, and geographies. 
• Demonstrated success partnering with senior business leaders to deliver measurable financial and operational outcomes. 
• Deep understanding of Salesforce architecture, integrations, data platforms, and enterprise delivery models. 
• Strong financial and portfolio management experience, including multi‑million‑dollar budgets and vendor ecosystems. 

• Bachelor’s degree in information technology, Computer Science, or a related field. 

• Proven experience as a Salesforce Solution Architect or similar role. 

• Extensive experience with Salesforce Sales and/or Service Cloud, including hands-on implementation and customization. 

• Experience with Salesforce Life Sciences, Field Service Lightning cloud, and Marketing Cloud. 

• Experience with Salesforce Agentic AI 

• Experience with patient support programs is highly desirable. 

• Strong understanding of Salesforce best practices, data modeling, and security. 

• Excellent problem-solving skills and the ability to work independently and as part of a team. 

• Strong communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels. 

• Salesforce certifications, such as Salesforce Certified Technical Architect (CTA), Salesforce Certified Application Architect, or Salesforce Certified System Architect, are a plus.

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.