Customer Success Coordinator-1

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  • Mobility & Posture

  Standing: Continuous, Sitting: Continuous, Walking: Continuous, climbing stairs: Infrequent, working indoors: Continuous, working outdoors (temperature extremes): Infrequent, working from elevated areas: Frequent, working in confined/cramped spaces: Frequent, Kneeling: Infrequent, bending at the waist: Continuous, Twisting at the waist: Frequent, Squatting: Frequent

  • Manual Dexterity & Strength

  Pinching operations: Frequent, Gross motor use (fingers/hands): Continuous, Firm grasping (fingers/hands): Continuous, Fine manipulation (fingers/hands): Continuous, reaching overhead: Frequent, Reaching in all directions: Continuous, Repetitive motion (hands/wrists/elbows/shoulders): Continuous, Full use of both legs: Continuous, Balance & coordination (lower extremities): Frequent.

  • Lifting & Force Requirements

  Lift/carry 50 lbs. unassisted: Infrequent, Lift/lower 50 lbs. from floor to 36”: Infrequent, Lift up to 25 lbs. overhead: Infrequent, Exert up to 50 lbs. of force: Frequent

  • Vision & Sensory

  Maintain corrected vision 20/40 (one or both eyes): Continuous, Recognize objects (near/far): Continuous, Color discrimination: Continuous, Depth perception: Continuous, Peripheral vision: Continuous, Hearing acuity (with correction): Continuous, Tactile sensory function: Continuous, Gross motor with fine motor coordination: Continuous.

  • Selected Positions:
    • Olfactory (smell) function: Continuous
    • Respirator use qualification: Continuous
  • Work Environment & Conditions

  Effective stress management: Continuous, Rotating shifts: Frequent, Overtime as required: Frequent, Latex-safe environment: Continuous.

  If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

  The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

  Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Minimum Qualifications:

• Education: Bachelors Degree or equivalent.
• Work Experience: 5 years for support or 0-2 years for professional.

The Customer Success Coordinator is responsible for fostering strong relationships with both internal and external customers, ensuring the satisfaction and success with the company's products and services, and helping them achieve their desired outcomes. This position is integral to maintaining high levels of customer retention and loyalty by proactively engaging with customers, addressing their needs, problem-solving, and collaborating with various departments to enhance the customer experience. This Coordinator will serve as the customer advocate, working seamlessly with various support teams to provide an exceptional customer experience.