Junior Data Coordinator

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. 

The Digital Solutions Junior Data Coordinator contributes to the development, implementation and support of health research studies and research data platforms and solutions for the Faculty of Medicine research community.

Reporting to the Team Lead, Data Management, the Digital Solutions Junior Data Coordinator will be an integral part of the team by managing, developing, maintaining and enhancing data operations for the Faculty of Medicine. Digital Solutions Junior Data Coordinator will work closely with internal and external members to provide leadership on data development, management, linkage and integration expertise on various Electronic Data Capture (EDC) platforms of the Digital Solutions Group.

The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities in the world. Since 1915, UBC’s entrepreneurial spirit has embraced innovation and challenged the status quo. UBC encourages its students, staff and faculty to challenge convention, lead discovery and explore new ways of learning. At UBC, bold thinking is given a place to develop into ideas that can change the world.

Our Vision: To Transform Health for Everyone

Ranked among the world’s top medical schools with the fifth-largest MD enrollment in North America, the UBC Faculty of Medicine is a leader in both the science and the practice of medicine. Across British Columbia, more than 12,000 faculty and staff are training the next generation of doctors and health care professionals, making remarkable discoveries, and helping to create the pathways to better health for our communities at home and around the world.

The Faculty—comprised of approximately 2,200 administrative support, technical/research and management and professional staff, as well approximately 650 full-time academic and over 10,000 clinical faculty members—is composed of 19 academic basic science and/or clinical departments, 3 schools, and 25 research centres and institutes. Together with its University and Health Authority partners, the Faculty delivers innovative programs and conducts research in the areas of health and life sciences. Faculty, staff and trainees are located at university campuses, clinical academic campuses in hospital settings and other regionally based centres across the province.

The UBC Vancouver Campus is located on the traditional, ancestral, and unceded territory of the xʷməθkʷəy̓əm (Musqueam) people. The City of Vancouver is located on Musqueam, Squamish, and Tsleil-Waututh First Nations territory.

• Responsible for the development of electronic Case Report Forms (eCRFs) for small-scale projects, and assisting the Data Management team with large-scale projects in alignment with Data Management best practices, study protocol guidelines, and established principles, ensuring accurate adaptation to research software and supporting study design through participation in research meetings.  
• Participates in developing and writing portions of educational training materials with support by supervisor and/or team members. 
• Delivers training sessions, workshops, and educational materials to support the research community in effectively using data platforms, tools, and best practices in data management.  
• Documents project modifications, troubleshooting steps, end-user support, meeting notes and system changes for review by supervisors and/or end-users. 
• Assists the Data Management team in performing security and audit checks for research projects including project archiving activities and documents/actions findings with review by supervisor.
• Monitors ticket system and assists users with troubleshooting and resolving service desk inquiries related to electronic data capture (EDC) platforms, data management, and research data tools, providing timely and effective support to researchers. 
• Provides entry-level research data management and technical support for research data projects across data management platforms, ensuring effective use by FoM research community and end-users across the project lifecycle. 
• Assists with database support across FoM EDC platforms including coding of instruments, programming conditional logic and validation checks, creating and maintaining data dictionaries and debugging modified. 
• With supervision, helps in implementing modifications and maintaining data collection instruments in EDC platforms for existing projects as well as adapting study protocols to EDC platforms using detailed specifications on Case Report Forms. 
• Follows best practices for maintaining data in a secure environment.  
• Assists in database upgrades/migrations testing and debugging, including performing user acceptance testing, trouble-shooting database issues with clients and EDC vendor until resolution is obtained and software maintains a required validation state. Maintains and updates FoM ResTech website.
• Performs other related duties as required.

The incumbent is expected to understand data management procedures and institutional and regulatory policies around the management of research data. Consequences of error could translate to prolonged downtimes of mission critical applications at the individual, organizational or provincial level.

• Excellent organizational, planning, and prioritization skills.
• Minimal clinical research knowledge required
• Some experience developing research studies and databases using software for clinical research (such as REDCap, Qualtrics, OpenSpecimen or similar).
• Understanding of the academic research process and health research regulatory guidelines, governing agencies and Good Clinical Practice (GCP) acquired through both practical and/or academic experience considered an asset.
• Demonstrated ability to work collaboratively within a team environment and effectively engage with colleagues and the researcher community.
• Some experience with implementing and conducting training programs for staff.
• As this position involves stakeholder interaction in person, video conferencing technologies and email, as well as documentation creation, excellent written and verbal English communication skills are critical.
• Strong problem analysis and solution design skills.
• Able to multi-task and deliver multiple assignments in a fast-paced and changing environment.
• Knowledge of clinical trial processes and data management procedures considered an asset.