SATIC: Workforce Transformation Consultant

South Africa·Johannesburgmid

Other

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Quick Summary

Key Responsibilities

Organisational change and adoption, HR process/technology implementation, strategic workforce planning, operating model and organisation design, reward and recognition, culture,

Technical Tools

Other

Senior Associate

At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness.

In HR transformation and technology at PwC, you will focus on providing consulting services related to the overall effectiveness and efficiency of the HR function and related technologies within organisations. You will work closely with clients to assess HR processes, policies, and systems, and provide guidance on HR transformation, technology implementation, and service delivery models. Your work will involve assisting clients in optimising their HR function to align with business objectives and enhance HR service quality.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.
Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
Use critical thinking to break down complex concepts.
Understand the broader objectives of your project or role and how your work fits into the overall strategy.
Develop a deeper understanding of the business context and how it is changing.
Use reflection to develop self awareness, enhance strengths and address development areas.
Interpret data to inform insights and recommendations.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Workforce Transformation Senior Associate supports HR and workforce transformation engagements for clients, working within multidisciplinary teams and a blended delivery model. The role contributes to initiatives across the HR function and the broader workforce – including HRIS implementation, HR process optimisation, organisational change and adoption, strategic workforce planning support, reward, culture change, learning and development, and operating model and organisation design activities.

Workforce Transformation in this context includes HR function optimisation as well as wider workforce strategy, analytics and operating model changes across employees, contingent workers and digitally enabled (AI/automation) ways of working.

The Senior Associate focuses on analysis, documentation, and preparation of high‑quality deliverables, helping to embed digital and AI‑enabled ways of working into HR and workforce processes, and providing robust insight and support to managers and senior stakeholders.

Responsibilities

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Supporting teams in delivering programmes across the following Workforce capability areas: Organisational change and adoption, HR process/technology implementation, strategic workforce planning, operating model and organisation design, reward and recognition, culture, and learning and development.

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Supporting the delivery of end-to-end projects against agreed timelines and quality standards, from design through to implementation, working closely with client stakeholders and other PwC team members.

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Assisting in scoping, planning and delivery of client deliverables, working alongside other workstreams such as technology, process, and system design.

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Supporting client interviews, workshops, and analysis of client documents and data to help develop a clear understanding of current state and future development.

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Supporting business development activities to help identify and research opportunities on new/existing clients

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Contributing to a collaborative, inclusive environment that encourages wellbeing, innovation and knowledge sharing.

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Using and configuring digital tools where appropriate to support programme delivery and improve efficiency.

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Using AI tools to enhance the delivery and quality of client engagements.

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Supporting basic project management activities on Workforce engagements including the development and monitoring of project plans, RAID logs, status updates etc.