AI Software Product Manager

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

• →Partner with a cross-functional team of engineers, UX designers, stakeholders, and product leaders to identify opportunities, define requirements, and deliver product outcomes.
• →Serve as Product Owner within an agile environment, continuously refining and prioritizing the product backlog to maximize customer and business value.
• →Contribute to product strategy and roadmap development for AI-powered enrollment experiences, helping translate vision into actionable plans.
• →Conduct product discovery, gather customer insights, and use data to build business cases that inform prioritization and investment decisions.
• →Write high-quality epics, user stories, and acceptance criteria that enable efficient delivery by development teams.
• →Use metrics, analytics, and customer feedback to measure product performance and communicate outcomes through compelling data storytelling.
• →Support product launches, user acceptance testing, release planning, change management, and ongoing product improvements.
   

• Bachelor's degree.
• 5 years of experience as a Software Product Manager, Product Owner, or in a closely related role.
• Professional product certification such as Certified Scrum Product Owner (CSPO), Pragmatic Marketing, or similar certification.
• Experience working in agile product development environments.
• Exposure to AI-powered products, agentic AI, generative AI, or related technologies.
• Strong analytical skills with the ability to use metrics and insights to influence decisions and tell a compelling product story.
• Excellent written, verbal, presentation, and stakeholder management skills.
   

• Master's degree.
• Experience in Education Technology (EdTech).
• Experience working with tools such as Jira, Confluence, Tableau, Power BI, Lucid, or similar platforms.
   

• Introductory call (30 minutes)
• Hiring manager interview (30 minutes)
• Panel interview (1 hour)
   

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.