Benefits Assistant

The Benefits Assistant provides frontline support and assistance to managers, employees and new hires for all benefits related questions in high volume environment. You will be responsible for daily administrative and clerical needs regarding employee health and wellness, supplemental benefits, and 401(k) retirement benefit programs.  This role requires a high attention to detail, great customer service skills and the ability to manage and prioritize multiple tasks/projects at once.  If you’re looking to break into a career in the HR benefits field, this could be your role. In this position, you will report to the Benefits Manager.

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  Handles confidential information using sound judgment and discretion

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  Communicates with employees at all levels of the organization

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  Uses independent judgment in making routine decisions with the focus on providing excellent customer service

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  Educates and counsels employees with regards to Employee Benefits including but not limited to medical, dental, vision, life insurance, deferred compensation plans and defined benefit plans

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  Maintains a comprehensive knowledge of all types of leaves, including Family and Medical Leave Act (FMLA), State Protected Leaves, and Workers’ Compensation

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  Processes employee benefit enrollments, terminations, QMCSOs, and other qualified life events

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  Understands the management of initial, standard, administration and stability periods as outlined under ACA

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  Assists in monthly invoice reconciliation, benefits record management, and ongoing benefit auditing

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  Other duties as assigned

• Strong interpersonal skills

• Knowledge of basic benefits administration

• Knowledge of state and federal regulations as they apply to benefit and leave administration

• Ability to communicate effectively both verbally and in writing

• Ability to work with multiple teams within the organization

• Excellent problem-solving skills and abilities

• Computer proficiency, including Workday and MS Office

• 1+ years of experience in benefits or human resources

• Coursework in HR, business or another related field is helpful

• New college HR grads are encouraged to apply

“You are not required to disclose information about physical or mental limitations that you believe will not interfere with your ability to do the job.  However, you should disclose any physical or mental impairment for which special arrangements or accommodations are needed to enable you to perform the essential functions of the job. Your description of any impairment and suggestions for reasonable accommodations will be considered in providing reasonable accommodations.”

• Requires the ability to write, dictate or use a keyboard to communicate directives

• Utilizes proper body mechanics in multiple environments

• Requires the ability to function in multiple environments

FLSA Status:  Non-Exempt

EEO Status:  Administrative Support Worker