Concierge

1. High School diploma or Equivalent.

1. Two (2) years experience in a high contact customer service position or equivalent setting with demonstrated above standard performance.

1. Demonstrates basic computer and office equipment skills, including Microsoft Office proficiency.

2. Exceptionally strong customer service orientation, presence and perspective. Knowledge of customer service strategies and tactics.

3. Excellent written and verbal communication skills and phone etiquette.

4. Experience in dealing with multiple demands simultaneously.

5. Good time management skills.

6. Ability to take initiative to resolve immediate problems.

7. Ability to work independently and be able to research and problem solve by accessing resources and implementing actions.

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.