Intern - Instructional Design and Training Development - Starting Spring 2027

Our Vision: We make dreams possible.

Yes, we’re a student loan servicer. We’re also a technology company, idea incubator, start-up accelerator, and K-12 and higher education expert. At Nelnet, we’re so much more than what you think—and we’re just getting started. So, no matter what you want to do in life—build codes or build brands—we’re the best place to do it.

Join Nelnet as an intern and do real work that matters to our business. All Nelnet interns receive one-on-one mentorship, competitive pay, casual dress, flexible schedule, intern-specific programming, and meaningful work experience.

Apply to one of our internships today. Your career awaits.

• Assist with development of online learning modules and microlearning content

• Create storyboards and instructional content outlines

• Design learner interactions, knowledge checks, and assessments

• Update existing training materials based on regulatory and industry changes

• Support annual maintenance and review of course content

• Create graphics, visual assets, infographics, and supporting materials

• Assist with video production and narration coordination

• Develop course elements using instructional development tools

• Help maintain design standards and content consistency across the training library

• Support SCORM course packaging and testing

• Validate course functionality across various delivery environments

• Participate in user acceptance testing and quality assurance reviews

• Review training materials for accessibility compliance

• Support WCAG and VPAT-related accessibility initiatives

• Test course navigation, usability, and learner experience

• Recommend enhancements to improve learner engagement and effectiveness

• Research emerging trends in:

  • Cybersecurity awareness training

  • Instructional design

  • E-learning technologies

  • Artificial intelligence in learning

  • Adult learning strategies

• Help identify innovative ways to improve learner engagement and training outcomes

• Learn how SaaS-based training solutions are developed and managed

• Participate in product discussions involving CampusGuard Online Training

• Gain exposure to compliance frameworks such as PCI DSS, HIPAA, FERPA, GLBA, etc.

This internship provides hands-on experience with:

• Instructional Design Methodologies

• Storyboarding & Curriculum Development

• Articulate Storyline

• SCORM Development

• LMS Administration

• Learning Analytics

• Accessibility & WCAG Standards

• UX Design Principles

• Content Strategy

• Cybersecurity Awareness & Compliance Training

• Product Development Processes

• The intern will have an opportunity to contribute to real-world training products used by customers throughout the United States and Australia.

• Currently pursuing a degree in:
  • Instructional Design
  • Educational Technology
  • Curriculum & Instruction
  • Communications
  • Graphic Design
  • Marketing
  • Related field
• Strong written and verbal communication skills
• Attention to detail
• Creative problem-solving abilities
• Ability to manage multiple tasks and deadlines
• Interest in technology and learning

• Experience with:
  • Articulate Storyline
  • Video editing tools
  • LMS platforms
  • Graphic design software
  • AI tools
• Familiarity with accessibility concepts
• Interest in cybersecurity or compliance topics
• Portfolio demonstrating design, coursework, or content creation projects

We're looking for someone who is:

• Eager to learn
• Creative and detail-oriented
• Passionate about education and technology
• Comfortable working independently and collaboratively
• Interested in developing content that helps people make better security and compliance decisions