ARC Sales and Production Associate

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.

The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate to work in a production store and be responsible to perform a wide variety of duties in the store and the production area. The Sales and Production Associate will maintain order and create and sustain a pleasant and hospitable work environment and maintain customer relationships.

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• → Assist  in  creating  a  pleasant  and  hospitable  work  environment  and  maintain  good  customer relationships.
• → Assist, as required, with store operations.
• → Serve all customers in a courteous and efficient manner.
• → Handle all donations with care and donors with respect and courtesy.
• → Handle merchandise as directed, always maintaining proper categories and colorization.
• → Ensure that store is sufficiently stocked and “ragged out” in accordance with the “ARC COMMAND RAG OUT CALENDAR.”
• → Assist in cleaning and general maintenance of store property.
• → Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management.
• → Maintain a clean and clutter free work area.
• → Be well-versed in and comply with, Guide to Thrift Store & Donation Center Operations manual.
• → This position will  support  the  work  therapy  program  component  of  The  Salvation  Army  Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor).
• → Other duties as  may  be  assigned  by  immediate  supervisor,  Store  Supervisor,  Assistant  Store
• →Supervisor, and/or Administrator.
• →Cashier/Sales Floor
• → Comply with all cash handling and security standards as relates to cash register operations, daily sales reports and bank deposits.
• → Sort, price, stock and “rag out” showcase merchandise and other areas as directed.
• → Restock fitting room merchandise back to racks in proper category and color code
• → Maintain merchandise displays as directed.
• → Answer telephone calls in an efficient, friendly, professional manne
• →Sorter
• → Sort minimum of 300 store quality garments an hour by department.
• → Assist moving the donations to the sorting table as needed.
• → Assist with hanging merchandise as needed.
• → Assist running clothing racks as needed.
• →Hanger/Tagger 
• → Hang and ticket a minimum of 225 pieces per hour of clothing on rolling racks from sorting table by department on the correct hanger type, and by category in an 8 hour period.
• → Assist moving the donations to the sorting table as needed.
• → Assist sorting clothing as needed.
• → Assist running clothing racks as needed.
• →Pricer
• → Price a minimum of 250 garments an hour using a wide range of prices determined by the style, quality and condition of each piece.
• → Acquire and maintain knowledge of name brand merchandise and value.
• → Assist moving the donations to the sorting table as needed.
• → Assist ticketing merchandise as needed.
• → Assist with running clothing racks as needed.
• →Runner
• → Place a minimum of 225 garments an hour from the production room to the sales floor on the proper rack by department, category and color order.
• → Straighten and maintain the clothing racks of the departments as assigned.
• → Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
• → Assist hanging merchandise as needed.
• →Bric a Brac
• → Sort and clean all saleable miscellaneous merchandise donations daily.
• → Ticket all merchandise and assign an individual fair market price for each item.
• → Place and maintain all merchandise in the required order and manner.
• → Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
• →Shoes/Accessories
• → Sort and clean all saleable shoes, handbags and accessory donations daily.
• → Ticket all merchandise and assign an individual fair market price for each item.
• → Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in the required order and manner.
• → Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
• →Domestics
• → Sort and measure all saleable linen items daily as required
• → Ticket all merchandise and assign an individual fair market price for each item.
• → Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in the required order and manner.
• → Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
• →Books/Records/Toys
• → Sort and clean all saleable merchandise daily as required.
• → Ticket all merchandise and assign an individual fair market price for each item in accordance with established policies.
• → Place and maintain all merchandise in the required order and manner.
• → Rag out merchandise in accordance with the Territorial Rag Out Calendar.
• →Furniture/Electrical
• → Sort, clean and test all electrical and furniture donations as required.
• → Ticket all electrical merchandise using “sold as is” tickets and assign an individual fair market price for each item.
• → Complete furniture tickets and record required information assigning a fair market price for each furniture item.
• → Place and maintain all merchandise in the required order and manner.
• → Mark down furniture items on sales floor in accordance with policy.
• → Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
• →Donations/Maintenance
• → Maintain the cleanliness of the sales floor, bathrooms, entry, windows, sidewalks and parking areas daily.
• → Accept donations in accordance with standard policies while providing courteous, respectful service to the donor
• → Able to lift 100 pounds.
• → Receive and receipt, as per policy, all donated material in a courteous and efficient manner. Maintain cleanliness of all donation facilities.
• → Safeguard all donated materials and assigned equipment.
• → Ensure a constant flow of donations to the sorting table throughout the day.
• → Assist with ragging out the sales floor as assigned.
• → Bale ragouts and trash as required.
• → Perform lawn and garden work as needed.

• Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
• Excellent customer service skills.
• Ability to understand and follow directions.
• Ability to stand for long periods of time.
• Ability to lift 50 pounds.