KYC Analyst Middle Office

• Perform back-office activities and client- facing tasks, including phone contact with clients, to identify, analyze, and check conformity level of documents provided by the client;
• Support clients in completing their KYC files by guiding them through requirements, clarifying missing items and providing assistance throughout the process;
• Prepare client information before reaching out to Front Office or client - preparation of outreach strategy;
• Identify priorities of the day: Monitor client outreach pipeline & deadline to manage cases to follow in the day;
• Doc collection preparation: Review the list of outstanding Global and Local private requirements requested in the tools;
• Engage with clients via email and phone to obtain the missing requirements sent by email;
• Explain rationale to clients in case of push back and manage client calls if needed;
• Doc collection verification: Control received client documents are meeting requirements;
• Escalate blocking or complex case to stakeholders with expected action plan and follow up;
• Monitoring of the team portfolio via KYC Reporting (pipeline, priority, deadline, capacity, alerts, case allocation & contacts.).

• French is mandatory (minimum C1 - written and speaking);
• Knowledge of Microsoft Office products (Word, Excel, Outlook);
• Ability to clearly interact with stakeholders, levering business, and compliance knowledge to enable risk management well balanced with business development;
• Process improvement approach/ contribution to overall process transformation (ideas generation, solution testing);
• Good understanding KYC notions and specific regulations is a plus(ex. Client Onboarding & Review, knowledge of Global Know Your Client (KYC) and KYC Policy, etc.);
• Accountability for the analysis results determining further business decisions (client onboarding, risk management resolutions in case of high-risk clients, etc.);
• Capability to identify creative & compliant solutions for specific cases to enable resolution;
• Organization and attention to details, management of daily tasks in a structured manner;

Team spirit, flexibility, and openness to change

To be part of Société Générale Global Solution Centre means to work in a dynamic and active environment where your work has a real impact in the company’s activity. 

Our teams work in an Agile mode and are constantly encouraged to collaborate in transversal projects through which they can learn and adapt together in order to contribute to the growth of our center of excellence.