Unit Head – GTE HCS SCN and CTY

• Manage large delivery teams and stakeholders across the globe.
• Define strategic (short-medium) framework of the team to be in-line with organizational objectives and vision.
• Lead, govern, and report business deliverables.
• Negotiate and influence decisions by working with Unit/Tribe Head.
• Initiate and execute medium to large size projects.
• Be a third level of contact for any delivery resolutions.​​
• Contribute to network and global Business Line value proposition.
• Influence peers globally (N-/+3) and upwards in own or business partner's organization.
• Accountable for people related objectives in a sub-Business Line.
• Accountable for creating and maintaining sub-Business Line budgets.
• Accountable for deliveries emanating from a sub-Business Line/tribe.
• Create an impact of transformation on the functional scope of a tribe.
• Propose innovation, renunciation and simplification. Contribute to forums of organizations and bring-in industry's standards.​
 

·               Technically Handson leader who has very good understanding on Cisco networking - Cisco ACI and SDWAN technologies
·               Define and own the   roadmap for datacenter networking and wan ( SDWAN , MPLS ) , aligned with HCS  transformation goals.
·               Good knowledge on technologies across Cisco networking
·                Act as a thought leader and change agent, influencing senior stakeholders, architects, and operations leaders.
·               Key actor to support Production from GSC . Act as Frontline Captain to support production topics . Manage escalation on HCS Productions with close follow up .
·                Reduce MTTR, incident volume, and manual intervention through AI or Automation  
·                Establish automation KPIs and value metrics, tracking business impact.
·         Able to work independently with Global teams on Programs and Delivery areas on HCS SCN and CTY Topics
·         Build and Run support ( CTB & RTB ) for HCS SCN and CTY scope including technologies on Cisco ACI , Viptela , MAN  
·         Contribute to Network AI and automation strategy development by aligning infrastructure roadmap with business and operational needs.
·         Good influencing skills
Stakeholder management with Senior onshore and offshore people . Ensure strong operational governance, vendor performance, and transparent reporting to senior leadership
·               Build and mentor a high-performing team of Senior network experts and Delivery managers 
·               Key sponsor for topics like Automation and AI . Able to put forward Ideas to automate on network side
·                Foster a culture of innovation, experimentation, and continuous improvement.

• Demonstrated excellency in marketing and operational management skills
• Strong networking and marketing skills to work with business counterparts globally
• Proven ability of strategical thinking and understanding of regulatory and risk management framework
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• Exceptional communication, partnership and collaboration skills
• Proven abilities in implementing larger projects and handling larger teams
• Excellent execution rigor and ability to handle ambiguity and deliver towards the organization's vision
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• Proven expertise in understanding financial models and budgets
• Proven expertise in handling large scale projects as well as day-to-day operational requests from the business