Medical Receptionist (Part-Time Days) - Cardiac Progressive Care; Saturday and Sunday

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All candidates must upload a current resume when applying.

We're seeking a friendly, professional, and customer-focused Medical Receptionist who enjoys helping others and thrives in a fast-paced environment. As the first point of contact for patients and visitors, you'll play an important role in creating an exceptional patient experience through outstanding service, compassion, and professionalism.

At Vanderbilt University Medical Center, you'll be part of a nationally recognized healthcare organization dedicated to patient care, education, and research. We offer:

• Meaningful work that makes a difference
• Opportunities for professional growth and development
• An inclusive, supportive team environment
• The chance to positively impact patients every day

• 1+ year of administrative experience
• Flexible availability
• Excellent communication and teamwork skills
• Professional, dependable, and customer-service oriented
• Ability to work independently and collaboratively
• Positive attitude and strong interpersonal skills

Responsibilities:

Certifications:

Work Experience:

Experience Level:

Education:

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.  EOE/Vets/Disabled.

Please submit a current resume that includes:

• Relevant work experience
• Employment dates (month/year)
• Job responsibilities and applicable skills
• Chronological work history (most recent first)
• File formats accepted: Microsoft Word or PDF.

If you're a self-starter who enjoys helping others and creating positive experiences, we'd love to hear from you. Join Vanderbilt Health and make an impact from the moment patients walk through our doors.

KEY RESPONSIBILITIES
• Processes orders according to guidelines, follows computer downtime procedures.
• Enters and updates information in computer system to assure current information and retrieves data accurately.
• Maintains unit log according to guidelines, makes follow up appointments, and performs discharge related clerical tasks.
• Responds to patient call system and patient requests providing clear, current information to families, visitors and staff.
• Uses telephone, patient call system, beeper/paging system, fax/copy machine, scanning, unit specific monitoring devices, pneumatic tube system and to facilitate flow of communication, equipment and supplies.
• Orders, maintains and uses supplies in a cost effective manner.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES
• Customer Service (Novice): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
• Patient Documentation (Fundamental Awareness): The ability to receive and record patient information.
• Telephone Skills (Fundamental Awareness): Knowledge of the skills, procedures, attitudes, etiquette and competencies necessary for successful telephone communication with customers.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities: