Technical Business Analyst - P&C domain

Join a technology-driven environment where business analysis and insurance expertise come together to deliver effective digital solutions. As a Technical Business Analyst specializing in Property and Casualty (P&C) insurance, you will lead requirements gathering and support the delivery of business-critical applications and system enhancements. You will work closely with business stakeholders, IT teams, vendors, and senior leaders to translate complex underwriting and operational needs into clear functional specifications. From initial analysis through testing, deployment, and ongoing support, you will contribute across the full software development life cycle. You will also help improve legacy systems, resolve production issues, and develop technical documentation and training resources. This remote opportunity is suited to an experienced analyst who combines strong analytical thinking, insurance domain knowledge, and collaborative problem-solving skills.

The ideal candidate brings substantial business analysis experience, a strong understanding of Property and Casualty insurance, and the ability to work across technical and business teams. You should be comfortable managing complex requirements, documenting solutions precisely, and supporting applications throughout their life cycle in a fast-paced environment.

• A bachelor's degree is preferred, particularly in Management Information Systems, Information Technology, Business, or a related field.

• Approximately 8–10 years of relevant professional experience is preferred.

• Strong knowledge of Property and Casualty insurance principles, underwriting processes, and technical insurance products.

• Experience gathering, analyzing, documenting, and validating business requirements and writing functional specifications.

• Demonstrated understanding of the software development life cycle (SDLC), including application development, enhancement, testing, implementation, and support.

• Experience evaluating solution options, defining system scope, and translating business needs into functional and technical documentation.

• Familiarity with underwriting software, insurance-specific applications, and enterprise platforms.

• Experience working with legacy systems; the ability to create legacy-system training and guidance documentation is an advantage.

• Knowledge of UI and design specifications, wireframes, UML, BPMN, and business process modeling.

• Familiarity with formal methodologies for planning and executing application development, enhancement, and support activities.

• Understanding of client-server application design, development, and support tools and techniques.

• Experience supporting QA and UAT activities, production issue investigation, defect resolution, and deployment processes.

• Proficiency with Microsoft Office applications, particularly Visio, Excel, Word, PowerPoint, and Access.

• Strong technical writing skills, including the ability to research software functionality and produce clear training materials for business analysts, solution architects, developers, and end users.

• Knowledge of instructional design principles, including learning objectives, logical content organization, and effective exercises or examples.

• Excellent written and verbal communication skills, with the ability to explain complex underwriting and technical concepts to underwriters, actuaries, management, and other stakeholders.

• Strong analytical and problem-solving skills, including root-cause analysis and the ability to recommend effective solutions.

• Excellent attention to detail, sound judgment, and the ability to manage multiple competing priorities and changing deadlines.

• Strong interpersonal and relationship-building skills, with a collaborative, customer-focused approach to working across business and technical teams.

• Ability to think strategically, identify key success factors, and remain focused on business outcomes.

• Self-motivation and the ability to work effectively in a varied, fast-paced service delivery environment.