Associate Product Manager

India·Hyderabadmid

Product ManagementProduct Manager

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Product ManagementProduct Manager

CDK Global is seeking an Associate Product Manager to support OEM and Enterprise initiatives focused on improving the automotive ownership and service experience for dealers and consumers. This role is ideal for an early-career product professional who is passionate about learning the automotive ecosystem, building strong stakeholder relationships, and developing exceptional written and verbal communication skills.

The Associate Product Manager will work closely with OEM partners, Product Managers, Program Managers, Engineering teams, UX teams, and business stakeholders to understand OEM objectives, dealer operational challenges, and customer experience opportunities. A key responsibility will be developing expertise in OEM programs and understanding how they influence dealer performance, customer satisfaction, retention, and long-term loyalty.

This role will support initiatives that help OEMs achieve key success metrics, including customer satisfaction and loyalty measures often reflected in industry benchmarking programs such as J.D. Power studies and OEM-specific satisfaction programs. The Associate Product Manager will help translate OEM requirements into product enhancements that improve both digital and in-store customer experiences across the service journey.

As the automotive service industry evolves, this role will contribute to product strategies that extend beyond online appointment scheduling to support a broader Fixed Operations ecosystem, including service lane experiences, scheduled maintenance programs, OEM parts and tire sales, marketing and customer retention capabilities, service recommendations, digital engagement solutions, and emerging payment options such as Buy Now Pay Later (BNPL).

Responsibilities

~1 min read

Nice to Have

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1 Year related work experience or relevant internship as product owner, product manager
Experience in Agile software/DevOps methodologies & working with globally distributed teams.

Bachelor’s degree in Computer Science, Business, Engineering, or equivalent industry experience
1+ years of Product Owner or Product Management and/or equivalent experience: internships or education.
Demonstrated ability to learn new concepts.
Excellent written & verbal communication skills.
Willingness to take on new challenges in dynamic environment.
Strong analytical skills, ability to break complex ideas into actionable tasks.
Limited travel.

Equal Employment Opportunity (EEO)

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections among our people. We foster an open and inclusive environment where diverse perspectives are valued, enabling everyone to bring their authentic selves to work and make a meaningful impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workplace where all employees and applicants are treated with fairness, dignity, and respect. Employment decisions are made without regard to race, color, caste, religion, creed, gender, gender identity or expression, sexual orientation, age, marital status, disability, nationality, ethnic origin, or any other characteristic protected under applicable law.

Non-Discrimination and Reasonable Accommodation

Employees must be able to perform the essential functions of their role satisfactorily. CDK is committed to providing reasonable accommodations to qualified individuals with disabilities or other protected needs in accordance with applicable laws, unless doing so would impose an undue hardship on the organization. CDK retains the right to change or assign other duties to this position as needed.