Healthcare Compliance Manager (HCCO of Thailand - MedTech)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

The Healthcare Compliance Manager (HCCO of Thailand - MedTech) serves as the primary Healthcare Compliance Officer for Thailand MedTech Business for all Business Units and is responsible for leading, overseeing, and continuously enhancing an effective Healthcare Compliance Program that supports Johnson & Johnson MedTech's business objectives while ensuring compliance with applicable laws, regulations, industry codes, and company policies.

As a strategic business partner, this role provides proactive compliance guidance to business and functional leaders, manages compliance risks, drives ethical decision-making, and partners closely with commercial, medical affairs, professional education, finance, legal, HR, scientific affair and other related functions. The role combines strategic leadership, operational oversight, governance responsibilities, and people leadership to foster a culture of integrity, accountability, innovation, and continuous improvement.

The HCCO Thailand - MedTech serves as a trusted advisor to local leadership teams and regional stakeholders, ensuring compliance considerations are embedded into business planning, execution, and decision-making.

Key Responsibilities

Healthcare Compliance Leadership & Governance

• Serve as the designated Healthcare Compliance Officer (HCCO) for Thailand - MedTech.
• Lead the design, implementation, execution, and continuous improvement of the Healthcare Compliance Program.
• Ensure business activities are conducted in accordance with Johnson & Johnson policies, SOPs, guidelines, industry codes, and applicable laws and regulations.
• Act as a strategic partner to the SEA & Country Leadership Team and functional leaders on compliance-related matters.
• Represent Healthcare Compliance in Leadership Team, Compliance Committee, and other governance forums.
• Serve as the primary point of contact for internal and external stakeholders, including Third Party Intermediaries (TPI), regarding Healthcare Compliance matters.

Compliance Advisory & Business Partnering

• Provide day-to-day compliance advisory, guidance, and decision support to business partners and cross-functional stakeholders.
• Review and approve compliance-related activities, including HCP/HCO/Other Stakeholders engagements, educational grants, charitable donations, sponsorships, consulting arrangements, speaker programs, and other healthcare compliance transactions.
• Partner with business leaders to support strategic initiatives while proactively identifying and mitigating compliance risks.
• Participate in business planning discussions and cross-functional meetings to provide practical compliance solutions.
• Advise on emerging risks, new business models, digital initiatives, and organizational changes.

Risk Assessment, Monitoring & Mitigation

• Lead the development and execution of bi-annual Healthcare Compliance risk assessments.
• Develop and maintain risk mitigation plans aligned with regional and global Healthcare Compliance frameworks.
• Identify, assess, monitor, and escalate compliance risks as appropriate.
• Support monitoring activities, trend analysis, and effectiveness reviews to ensure key controls operate effectively.
• Lead corrective actions and remediation efforts arising from sensitive issues (SI), audits, monitoring activities, investigations, and risk assessments.
• Ensure appropriate documentation and audit readiness across all compliance activities.

Management Action Plans (MAPs) & Continuous Improvement

• Lead the development, implementation, and tracking of Management Action Plans (MAPs).
• Ensure timely execution, appropriate documentation, and sustainable closure of remediation activities.
• Monitor effectiveness of corrective actions and recommend enhancements where necessary.
• Drive continuous improvement initiatives that strengthen the compliance control environment.
• Promote simplification, standardization, and automation opportunities where feasible.

Operational Excellence & Program Management

• Oversee end-to-end Healthcare Compliance processes, systems, controls, and risk management activities.
• Lead governance of Third-Party Intermediary (TPI) due diligence activities, including risk assessment, monitoring, timely renewals, and ongoing oversight of third-party compliance risks.
• Identify compliance red flags and emerging risks, develop practical mitigation plans, and partner with business stakeholders to drive timely resolution and sustainable controls.
• Design and implement efficient procedures that support compliance objectives while enabling business effectiveness.
• Monitor and report Healthcare Compliance key performance indicators (KPIs) and program effectiveness metrics.
• Analyze compliance trends and identify opportunities to strengthen controls and operational performance.
• Support implementation of global, regional, and local compliance initiatives.

Training, Communication & Compliance Culture

• Develop and execute annual/upon request Healthcare Compliance training and communication plans.
• Deliver targeted training programs focusing on key risk areas and business priorities.
• Support onboarding and continuous education initiatives to strengthen compliance awareness.
• Foster a culture of accountability, integrity, and ethical decision-making throughout the organization.
• Promote sharing of compliance best practices and lessons learned across functions and markets.

Executive Reporting & Stakeholder Engagement

• Prepare and deliver Healthcare Compliance updates to Country Leadership Teams, Compliance Committees, and Regional Leadership.
• Develop executive presentations, dashboards, and reports highlighting risks, mitigation actions, program performance, and emerging trends.
• Influence and engage senior business leaders to strengthen ownership and accountability for compliance.
• Build strong relationships with internal and external stakeholders to support effective governance.

People Leadership

• Lead, coach, and develop managers and/or senior individual contributors within a matrix organization.
• Conduct meaningful performance and career development discussions.
• Provide ongoing coaching, mentoring, and performance feedback.
• Foster an environment focused on innovation, accountability, collaboration, and continuous learning.
• Develop talent pipelines and succession plans to support future organizational needs.
• Manage operational aspects of the team, including budget, performance management, resource planning, and compliance expectations.

Regional & Global Collaboration

• Partner with regional and global Healthcare Compliance teams to ensure consistency and alignment.
• Share best practices, lessons learned, and innovative approaches across markets.
• Support regional initiatives, audits, investigations, and compliance transformation programs.
• Collaborate with cross-functional partners to enhance operational efficiency and organizational effectiveness.

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• Bachelor's Degree required.
• Advanced Degree in Law, Business Administration, Finance, Accounting, Auditing, or related field preferred.

• Minimum 3-5 years of experience in Healthcare Compliance, Ethics & Compliance, Legal, Audit, Risk Management, Regulatory Affairs, or related fields.
• Experience within the pharmaceutical, medical device, life sciences, or other highly regulated industry preferred.
• Demonstrated experience advising senior leadership and managing complex compliance risks.
• Proven experience leading compliance programs, investigations, audits, risk assessments, and remediation activities.
• Previous people leadership experience preferred.

• Strong knowledge of healthcare compliance requirements, governance, and risk management.
• Ability to influence stakeholders and provide practical, risk-based advice.
• Strong English reading, writing, speaking, and presentation skills, with the ability to communicate effectively with senior management and regional stakeholders.
• Ability to drive process improvements, manage compliance programs, and deliver results efficiently.
• Proven ability to lead, develop, and motivate teams while fostering a culture of integrity and accountability.