Technical Support Specialist – Spare Parts | Jászárokszállás, Hungary

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Customer SupportTechnical Support Specialist

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Quick Summary

Requirements Summary

Technical graduates: A completed technical education (secondary school, vocational qualification, or university degree) in a relevant field, such as mechanical engineering, electrical engineering,

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Customer SupportTechnical Support Specialist

We are looking for a Technical Support Specialist to support our CCR teams across different countries with spare parts identification and technical requests related to commercial refrigeration equipment.

Whether you are a fresh technical graduate or an experienced technical support professional, this could be a great opportunity to develop your expertise in an international environment.

Responsibilities

~1 min read

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Handle technical support tickets submitted by CCR entities across different countries.
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Identify the correct spare parts using 2D technical drawings and product documentation.
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Support technical requests related to refrigeration cabinet refurbishment and rebuilding.
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Help define spare parts kits and assembly groups.
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Cooperate with R&D teams to clarify technical questions and identify suitable replacement parts.
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Contribute to improvements in technical support processes, documentation, and quality.
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Participate in ongoing technical projects and collaborate with international colleagues.

Requirements

~1 min read

The ability to read and interpret 2D technical drawings.
Good written English for communication with international colleagues and handling technical tickets.
Strong analytical thinking and problem-solving skills.
Attention to detail, good organizational skills, and a customer-oriented mindset.
A proactive attitude and willingness to learn.

Experience with spare parts identification, technical documentation, or refrigeration equipment is an advantage, but not essential.

An opportunity to develop your technical career within an international company.
Exposure to commercial refrigeration technology and international technical support processes.
Collaboration with experienced technical specialists and R&D teams.
Opportunities to expand your technical knowledge and contribute to process improvements.

First 3 months: 5 days per week in the Jászárokszállás office.
After the probationary period: 2 days per week in the office and 3 days working from home.

If you have a technical education or relevant technical support experience, enjoy solving technical challenges, and want to work in an international environment, we'd love to hear from you.