Branch Supervisor - 33rd & L - Omaha, NE (Bilingual English/Spanish Required)

FNBO has a focus on a superior employee experience that goes hand in hand with our superior customer experience!

FNBO has a history of doing what's right for our customers and the communities we serve. This sixth generation family-owned business has become the largest privately-owned bank in the United States and has been serving customers for 167 years. FNBO is proud to be committed to our core values of Integrity, Respect, and Passion.

The spirit of teamwork has remained a key ingredient of FNBO’s formula for success throughout our 167 year history. We have fun, celebrate our wins, and strive for success. We care about our employees’ well-being personally and professionally. 

• This role is the “go to person” in the branch for the day to day successful operation of a branch when the Branch Manager is not present.

• Conduct one-on-one employee meetings with assigned team members to provide coaching and feedback

• Provide performance feedback to the manager on teller performance, begin performance review and performance improvement in the HR system and submit to manager.

• Responsible to ensure there is adequate staff coverage to handle anticipated customer flow.

• Ensure assigned team members resolve any compliance and operational issues.  Identify and recommend any additional training opportunities.

• Partner with branch manager to suggest and assist in facilitating branch meetings/huddles.

• Partner with leadership to recognize individual/team success in addition to acting as a mentor to develop the teller team.

• Effectively demonstrate and perform Teller duties as required to minimize the bank’s risk.

• Demonstrate advanced knowledge of policies and procedures to be an operational resource for the team.  Adhere to such policies and procedures and consult with branch leadership on high risk situations.

• Contribute to the overall success of the branch audits, both onsite and offsite; ensure the branch passes onsite and offsite assessments

• Strong problem solving skills

• Strong verbal and written communication

• Strong customer service skills

• Good conflict resolution skills

• High School Diploma or GED

• Bachelor’s degree or equivalent work experience preferred

• Leadership ability and management skills

• Previous working experience in a retail banking environment

• Oral and written communication skills

• Desire to meet the financial needs of our customers and community

• Ability to problem solve

• Bilingual Spanish/English REQUIRED

This position requires S.A.F.E. Act registration with the Nationwide Mortgage Licensing System (NMLS). Qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must meet ongoing regulatory requirements including acceptable background investigation and credit report results.

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

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All our jobs will be posted for a minimum of 5 calendar days.  Job postings may come down prior to 5 calendar days based on volume of applicants.