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Customer Care Agent

ArgentinaArgentinaRemoteRemote (Full-Time)mid
Customer SupportCustomer Service Representative
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Quick Summary

Overview

About Sauce Sauce is a leading restaurant technology platform dedicated to empowering local businesses with our Commission-Free Delivery & Pickup model and advanced delivery optimization technology.

Technical Tools
Customer SupportCustomer Service Representative

Sauce is a leading restaurant technology platform dedicated to empowering local businesses with our Commission-Free Delivery & Pickup model and advanced delivery optimization technology. With headquarters in Miami, New York, and Tel Aviv, we serve the dynamic US local restaurant market, valued at over $105 billion. Our team combines decades of expertise in restaurant tech, operations, sales, and marketing to drive industry-changing solutions that help restaurants thrive.

About the Role

~1 min read

We are seeking experienced remote Customer Care Agents with a background in food delivery support or fast-paced, real-time customer service. This role involves managing both B2C and B2B support requests across multiple channels, including HubSpot, email, chat, Slack, phone calls, and WhatsApp. The successful candidate will be adept at collecting evidence, thoroughly investigating issues, and ensuring a seamless customer experience.

  • Will include weekends

  • 8 AM - 5pm EST , 12 PM - 9pm EST, or 4pm - 1am EST - subject to change
    (9-hour shifts w/ 1 hour meal break)

  • Additional shift flexibility available based on business needs

  • Customer Service Expertise: Proven experience in fast-paced, real-time support environments, preferably within the restaurant,  food delivery or similar industries.

  • Technical Proficiency: Familiarity with HubSpot, Slack, and other support tools. Experience with delivery driver dispatch or company portals is a plus.

  • Communication Skills: Strong written and verbal English skills are essential. Additional languages are a bonus, though not required.

  • Remote Work Readiness: Must have a dedicated, quiet workspace at home, reliable high-speed internet, and the necessary technology.

  • Detail-Oriented: Ability to carefully document cases and communicate effectively with both B2C and B2B clients.

  • Personal computer or laptop with up-to-date software

  • High-speed internet connection

  • Keyboard, mouse, working webcam, and headset with a microphone

  • Primary 24” monitor (with an additional 24” monitor preferred)

  • Strong & Competitive Compensation Package

  • Flexible Work Environment

  • Paid Personal/Vacation Days

  • Paid Sick Days

  • The Opportunity to Build Something that Changes the Delivery Tech Industry for the Better!

    • Sauce is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.

    Location & Eligibility

    Where is the job
    Argentina
    Remote within one country
    Who can apply
    AR

    About this job

    Who can apply
    Argentina
    Posted
    5 days ago
    Employer
    has 15 open jobs on Jobera in 4 countries.

    Listing Details

    Posted
    October 16, 2026
    First seen
    October 19, 2026
    Last seen
    October 21, 2026

    Posting Health

    Days active
    1
    Repost count
    1
    Trust Level
    62%
    Scored at
    October 21, 2026

    Signal breakdown

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    Apply for this position

    At Sauce, we believe that the food ordering and delivery business should be win-win-win for all parties concerned - hard working restaurants, hungry customers and busy delivery companies alike.

    Employees
    11-50
    Jobs
    View 15 jobs
    View company profile

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