Quality Assurance Technician III

At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don’t back down from hard work– we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.

• Claims Evaluation:
  * Lead claim evaluations to determine manufacturing and performance characteristics.
  * Conduct testing per established protocols and provide accurate data.
  * Assist in making data-driven decisions on lab dispositions.
  * Review and improve process flows on a continuous basis per field feedback.
  * Improve lab efficiency through monitoring of claims influx and prioritizing work to improve and/or meet lab evaluation metrics.
  * Strong practical knowledge of key product lines, lab evaluation processes, products specifications and application instructions.
  * Assist in root cause analysis investigations, and report findings in a clear meaningful format.
  * Participate in problem solving teams
  * Continue to build partnerships across different teams such as warranty, field services, R&D, and manufacturing plants.
  * Familiar with various manufacturing processes of different products.
  * Familiar with quality fundamentals
  * Knowledge of engineering/science fundamentals
• Lab Functionality and Maintenance:
  * Lead lab maintenance and equipment calibration program.
  * Perform preventive maintenance and calibration of equipment on a predetermined frequency.
  * Keep accurate records and documentation.
  * Learn and develop new test methods, SOPs and JSAs.
  * Assist supervisor to organize daily lab work flow.
  * Train new hires, develop, mentor, and provide guidance to junior technicians.
  * Plans and executes assigned projects and prioritizes tasks though time management system.
  * Coordinate the use of other resources (both internal and external) in order meet project goals and timelines.
• Safety
  * Assure all activities are performed safely per established safety guidelines.
  * Maintain work area in a safe, clean, and orderly fashion on a daily basis following 5S guidelines.
  * Complete monthly safety training.
  * Contribute to Job Safety Analysis and Standard Operating Procedure development.
  * Champion safety activities, and lead housekeeping.
  * Knowledge of Safety precautions, health hazards, SDS forms.

• H.S. Diploma or General Education Degree (GED)
• Proven track record (5 years) in a manufacturing or R&D lab setting

• Bachelor’s Degree in relevant technical field
• Experience navigating quality control, analytical testing, or product development within the roofing or construction materials sector is highly desirable
  

• Excellent interpersonal skills
• Strong attention to detail
• Ability to handle multiple projects simultaneously
• Ability to work as a team player

• Entry to Intermediate Excel/Google Sheets skills
• Familiar with the Building Products Industry. Specific knowledge regarding roofing products and installation practices is a plus.
• Familiar with using standard inspection practices and calibrated inspection tools.

• Stationary Position - Occasionally
• Move/Traverse - Occasionally
• Stationary Position/Seated - Occasionally
• Transport/Lifting - Occasionally
• Transport/Carrying - Occasionally
• Exerting Force/Pushing - Occasionally
• Exerting Force/Pulling - Occasionally
• Ascend/Descend - Rarely
• Balancing - Rarely
• Position Self/Stooping - Rarely
• Position Self/Kneeling - Rarely
• Position Self/Crouching - Rarely
• Reaching - Occasionally
• Handling - Frequently
• Grasping - Frequently
• Feeling - Occasionally
• Communicate/Talking - Frequently
• Communicate/Hearing - Frequently
• Repetitive Motions - Frequently
• Coordination - Occasionally

• Noise - Occasionally

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.