Print & Promotional Production Lead

Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do, and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We're proud to be the world's largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world's largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We're committed to Never Stop Driving. Ready to get in the driver's seat? Join us!

As a Print & Promotional Production Lead, you'll serve as the most senior individual contributor on the print and promotional production team, independently leading key production workstreams, driving procurement strategy, and ensuring the highest standards of quality, efficiency, and brand integrity across all merchandise and production programs. You're the first and final word on whether a request is feasible, what it will realistically take to execute, and when it can be delivered — translating incoming asks into honest, well-scoped production plans that the team can actually execute. You bring deep expertise in procurement, vendor management, and merchandise production — and most importantly, you walk in the door with an established network of vendor relationships across promotional, apparel, print, and experiential categories that you can leverage from day one.

This is a transformational hire for a team that is actively rebuilding its operational foundation. The right person won't just execute production work — they'll help define the standards, structures, and vendor ecosystem that make the team more effective and scalable for the future.

Procurement Strategy & Vendor Management

• →Walk in with an established network of trusted vendor relationships across promotional products, branded apparel, print production, and experiential merchandise — and activate that network immediately to improve quality, cost, and lead times for the team.
• →Lead procurement activities for assigned merchandise and production programs, independently managing vendor relationships, negotiating pricing and terms, and securing contracts that deliver quality, value, and reliability.
• →Identify, evaluate, and onboard new vendors, applying deep knowledge of garment construction, materials, and production capabilities to assess fit and quality potential.
• →Manage ongoing vendor performance, holding partners accountable to agreed-upon timelines, quality standards, and contractual terms, and escalating or resolving issues decisively.
• →Develop and maintain a strategic vendor portfolio that draws on your existing relationships and supplements them with new partners — ensuring Hagerty has diverse, cost-effective, and brand-appropriate production options across print, promotional, apparel, and experiential categories.
• →Analyze procurement data and vendor performance metrics to identify opportunities to reduce costs, improve lead times, or enhance quality outcomes, and recommend modifications to existing sourcing strategies.
• →Serve as the team's primary resource on procurement best practices, market conditions, and vendor capabilities, sharing knowledge to improve the team's sourcing decisions.
• →Lead or support vendor RFP processes, including requirements development, proposal evaluation, vendor scoring, and transition planning when sourcing strategies require a change in vendor partnerships.
• →Serve as the team's gatekeeper for vendor compliance — ensuring all merchandise and production is sourced through approved vendor channels and meets creative approval requirements before production begins. Proactively address situations where internal teams attempt to source through unapproved vendors.

• You have an established rolodex — a genuine network of trusted contacts across promotional product suppliers, branded apparel manufacturers, print vendors, and experiential merchandise producers. You don't start from scratch when Hagerty needs something made; you make a call.
• You're known as the person who gives honest, accurate feasibility reads; not the answer people want to hear, but the real picture of what's possible and what it will take. You do this early, clearly, and in a way that builds trust rather than friction.
• Proven expertise in merchandise production, promotional product sourcing, procurement, and product development, gained through a combination of education and significant relevant experience.
• Demonstrated experience independently leading complex production projects and managing vendor relationships end-to-end, including pricing negotiation and contract management.
• Experience leading or contributing to vendor RFP processes, including requirements development, proposal evaluation, and transition planning.
• Strong knowledge of garment construction, materials, print production specifications, and quality control processes across multiple merchandise categories.
• Proven ability to identify problems, develop solutions, and implement process improvements with minimal guidance.
• Experience mentoring or providing guidance to junior team members, serving as a go-to resource on production and procurement practices.
• Proficiency in Microsoft Office Suite including Excel; experience with Asana or similar project management platforms; and comfort working within a Digital Asset Management (DAM) system.
• Familiarity with retail operations, inventory management systems, and merchandising program coordination.
• Exceptional attention to detail and organizational skills, with the ability to manage multiple high-priority workstreams simultaneously.
• Strong written and verbal communication skills, with the ability to influence and gain cooperation across internal teams and external partners.
• Self-motivated and capable of working independently, taking the lead on key projects while collaborating effectively across the broader team.

• Experience with lifestyle, automotive, or premium heritage brands.
• Familiarity with Shopify, NetSuite, or similar retail and inventory management systems.
• Knowledge of sustainability best practices and certifications in merchandise sourcing and production.
• Experience owning retail operations, event merchandising programs, or branded uniform programs end-to-end.
• Bachelor's degree in merchandising, supply chain, marketing, fashion, or a related field.

• This position is open to U.S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week.
• May require travel to support events, retail activations, or vendor visits.
• Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.

If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please email recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart.

At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.

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US Benefits Overview

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UK Benefits Overview

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!