Operations Support Specialist| $20hr

United States·Austinmid

Customer SupportOperations Support Specialist

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Quick Summary

Key Responsibilities

$20.00, consistent with our internal compensation framework.Classification: Non-Exempt / Full-TimeIncentive: Not bonus-eligibleFinal pay determined by experience, skills, internal equity,

Technical Tools

Customer SupportOperations Support Specialist

Provide hands-on administrative and operational support to our Austin CDC Operations team.

Responsibilities

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Proactively and positively greet customers, employees, and vendors.
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Answer inbound calls and make outbound calls for delivery quality assurance.

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Perform high-level, accurate data entry.
Analyze trends and resolve discrepancies using system and report data.

Assist with daily tasks such as HACCP documentation and verification, safety checks, orientation setup, scanning, filing, and tracking paperwork.

Assist with HR-related projects and administrative initiatives as needed.

May require occasional flexibility during peak business periods.

What We Offer

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Requirements

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Proficient in Microsoft Excel and Word.
Strong written and verbal communication, attention to detail, and organization.
Ability to handle confidential information and manage multiple priorities.