Business Applications Analyst

Ergon has an opening at our corporate office in Flowood, MS, for a Business Applications Analyst. The Business Applications Analyst position in the EHSS Systems area uses enterprise systems analysis skills and takes initiative to create value for Ergon's business units. Leads initiatives and liaises with business and technical groups to support client expectations for enterprise software. Daily contributions to assigned projects and directing and participating in the analysis, configuration, modification, documentation, testing, and implementation of supported applications. Translates business requirements into functional and technical specifications, workflows, data tables, prototypes, queries, and testing. Requires strong analytical skills, attention to detail, and ability to collaborate with management and technical personnel.

Business Applications Analyst Key Competencies:

The incumbent will partner with businesses, management, and technical personnel to:

• Capture written business justifications, gather requirements, and design solutions
• Document data information flow and system configurations via flow diagrams, written procedures, and other tools for current/future applications software
• Create process flow documentation and provide end-user training on systems
• Coordinate automated and small group testing of application changes
• Apply project management principles to fulfill work efforts by completing and keeping tasks on track for successful outcomes
• Leverage Agile project management and software development life cycle skills

Business Applications Analyst Qualifications:

• Bachelor's degree in a Business Administration, Finance, IT or a related field
• Three years' experience in data analysis, business analysis, business requirements gathering, or a related field
• Strong process documentation skills and knowledge of business analysis tools
• Test scenario creation and execution aligned with organizational goals
• Data analysis, metrics, and visualization with MS Power BI, Python, R, SQL, & Tableau
• Experience conducting training sessions and workshops to end users and business teams

Preferred certification and experience in the below activities:

• Certified either as Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), or Project Management Professional (PMP)
• Mapping business functions and processes and writing technical design specifications and
• Documenting business and IT processes through interviews with users and requirements workshops to understand assigned systems' process steps
• Using the software development life cycle for projects support
• Experience working in a PMO or project management environment is preferred
• OSHA Process Safety Management and other regulatory compliance working with enterprise EHS or EHS&S systems (e.g., Benchmark, Enablon, Cority, IBM, Intelex, Sphera, SAP) is a plus
• EPA Regulatory Compliance (air emission calculations, Resource Conservation and Recovery Act (RCRA), waste/water permitting, environmental accounting, Toxic Substances Control Act (TSCA) is a plus
• Applying project management principles to organize, track, and complete tasks per specified plans - Related certification in Agile, SQL, or Scrum is a plus
• Knowledge of automated test tools is a plus
• Up to 30% travel is required

Business Applications Analyst Responsibilities:

• Identify and implement continuous improvement initiatives within supported applications that drive efficiency and value back into the business.
• Interact with internal and external team members to understand business and technical requirements supporting process improvements. Develop and execute test plans via automation and collaborative user acceptance tests with documented results.
• Engage effectively to build relationships with business partners to identify system functions and enhancement requirements
• Participate in analysis, development, testing, and implementation of system modules and projects
• Research and elicit user requirements to develop new applications and upgrade existing modules
• Provide end-user training, support, and troubleshooting for business applications
• Lead interview sessions with stakeholders and end-users to gather enterprise system requirements
• Maintain interrelated systems analysis documentation (e.g., system context diagrams, data models)
• Interact frequently with team members and stakeholders to identify and address activity roadblocks
• Chart business and/or IT processes using appropriate methods and tools
• Ensure compliance with organizational policies and data security standards
• Create content and execute plans for quality assurance and user acceptance testing related to test case scenario development, acceptance testing facilitation, and logging test issues and results
• Support business units with sign-off project documents (e.g., Design, Change Orders, & Requests)
• Coordinate with the relevant user groups for acceptance testing prior to production release
• Serve on cross-functional teams to create training content and support training materials development
• Participate in project planning, status meetings, and process improvement initiatives
• Plan, coordinate, schedule, and execute end-user system training & support sessions
• Other duties as assigned

Why Ergon Inc.?

At Ergon, we are a relationship-driven, family-owned company that values each employee's growth and contributions. Headquarters in Flowood, Mississippi, we take pride in maintaining a close-knit, small-company atmosphere while offering exceptional career opportunities. Our comprehensive benefits package includes:

• Competitive pay
• 401(k) matching & profit sharing
• Health, Dental, Vision, and Life Insurance
• Short- and Long-Term Disability Plans
• Additional voluntary benefits
• Paid holidays, vacation, and sick leave
• Tuition assistance

• Empowered Service: Together, we're committed to delivering unparalleled service. We do what's right, provide solutions, and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in all aspects of our service. That's empowered service.
• Selfless Leadership: We lead with compassion and put those around us before ourselves. We don't say we're experts; we demonstrate it through technical expertise, category innovation, and care for what we do. We call this selfless leadership.
• Purposeful Growth: We believe employee and company growth go hand in hand. We build our legacy together to ensure future success through purposeful growth. The company has continually reinvested tremendously back into the business, not just growing for the sake of growing but growing carefully and strategically.
• Respectful Relationships: Together, we foster a culture of respect, acceptance, and diversity of ideas and people. Our differences make us stronger. We're united by our shared values, constantly forging respectful relationships.

Come and join the Ergon team!

We are an EEO/AAP employer.

Job Role: Business Applications Analyst

Location: Flowood, MS