Intel Certified Lead Trainer

Overview:

The Intel Certified Lead Trainer is the program’s subject-matter expert and lead facilitator for Intel product, technology, and retail sales enablement. This role translates complex product information into clear, engaging learning experiences; certifies and coaches trainers; supports high-visibility launches and partner events; and uses performance data and field feedback to continuously improve training effectiveness. The position works closely with Intel stakeholders, retail partners, field leadership, instructional designers, and third-party vendors to ensure consistent, accurate, and memorable delivery across the program.

For nearly 25 years, 2020 Companies has been the premier outsourced sales and marketing agencies in the US launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.

• →Serve as the lead facilitator and subject-matter expert for Intel product, technology, brand, and retail sales training
• →Deliver engaging instructor-led, virtual, and blended learning sessions for trainers, field teams, retail associates, and partner audiences
• →Lead train-the-trainer and certification activities; assess facilitator readiness, document results, and provide actionable coaching
• →Partner with Intel and internal program leaders to develop the annual training strategy, launch plans, learning calendar, and delivery priorities
• →Review, localize, and maintain training materials, facilitator guides, e-learning, job aids, demonstrations, and knowledge assessments
• →Ensure all learning content and delivery remain accurate, brand compliant, audience appropriate, and aligned with current Intel products and messaging
• →Coach trainers and field leaders through observations, calibration sessions, feedback, and development plans that improve facilitation quality and consistency
• →Coordinate training events, product launches, workshops, advocacy programs, and other initiatives that create effective learning experiences
• →Track completion, certification, knowledge gain, learner feedback, and field insights; recommend improvements that strengthen advocacy and sales execution
• →Manage assigned projects, including objectives, stakeholders, timelines, resources, risks, communications, documentation, and post-program reporting
• →Build trusted relationships with Intel stakeholders, retail partners, vendors, and cross-functional teams; address opportunities and challenges promptly

• Bachelor’s degree or equivalent practical experience
• Three or more years of experience delivering and supporting dynamic training programs, preferably in retail, technology, consumer electronics, or channel sales
• Demonstrated success facilitating instructor-led and virtual training for varied audiences, including experienced trainers and frontline sellers
• Working knowledge of adult learning, blended learning, instructional design, facilitation, coaching, and training evaluation methods
• Ability to understand technical product information and translate it into clear customer benefits, demonstrations, and sales conversations
• Strong project management, presentation, written communication, stakeholder-management, and problem-solving skills
• Ability to earn and maintain all Intel program certifications and meet program quality standards
• Must reside within 30–40 miles of a major airport

• Experience with semiconductor, PC, AI PC, computing, or consumer-electronics products
• Experience leading train-the-trainer programs or certifying and coaching other facilitators
• Experience working with national retailers, OEMs, distributors, or technology channel partners
• Familiarity with learning-management systems, virtual-training platforms, content-authoring tools, and reporting dashboards
• Professional training, facilitation, instructional-design, or project-management certification

• Adaptable: Adjusts delivery, priorities, and approach as products, audiences, and program needs change
• Develops Talent: Builds trainer capability through observation, feedback, coaching, calibration, and follow-up
• Drives Results: Translates plans into timely, measurable learning outcomes and consistent field execution
• Manages Complexity: Coordinates technical content, multiple stakeholders, delivery channels, timelines, and risks
• Resourcefulness: Finds practical solutions, uses available insights, and removes barriers to successful training

• Certification: Trainer certification completion, readiness, and recertification compliance
• Learning Impact: Knowledge gain, assessment performance, learner confidence, and satisfaction
• Delivery Quality: Facilitation observations, stakeholder feedback, consistency, and brand accuracy
• Execution: On-time launch support, training completion, event delivery, and project milestones
• Business Impact: Field adoption, quality of customer conversations, recommendation behavior, and relevant sales indicators

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.