On-Site Support Technician

Other

1 views0 saves0 applied

Quick Summary

Overview

How will you CONTRIBUTE and GROW? Global Infrastructure and Operations (GIO) Air Liquide provides infrastructure and IT services to our internal business worldwide.

Technical Tools

Other

Global Infrastructure and Operations (GIO) Air Liquide provides infrastructure and IT services to our internal business worldwide. Within GIO and particularly in the User Workplace (UW) department, the team has the mission to support and maintain UW solutions and enhance end-user support provided by GIO to all Air Liquide users (> 70k).

Mission:
The On-Site Support Technician is responsible for physically resolving hardware, local infrastructure, and network issues through "Smart-Hands" technical assistance. Acting as a primary technical point of contact at the main country office, this role provides high-touch support for VIP/executive users, coordinates large-scale hardware refresh projects, manages Audio/Video conference systems, and assists with local security/CCTV infrastructure. Additionally, the technician acts as remote "smart-hands" for other sites or dispatches to other locations when hands-on technical intervention is required.

Physical & Smart-Hands Infrastructure Support

Perform physical troubleshooting, initial diagnostic checks, and maintenance for network hardware, local infrastructure, workstations, and AV devices across primary sites.
Act as local "smart-hands" on behalf of central network, system, and infrastructure teams for physical interventions and racking/stacking/cabling tasks.
Dispatch to other locations when required to conduct on-site troubleshooting, hardware deployment, or physical remediation.

Nice to Have

~1 min read

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.