Environmental Services Tech I

Mon - Fri 9 Pm- 5:30 Am. Some weekends. No holidays.

Major Responsibilities:
Clean/disinfects assigned area(s) by washing walls, doors, door frames, ceilings, patient televisions, windows, furniture, tile, fixtures, appliances, floors, and equipment with appropriate cleaning solutions using procedures and following schedules specific to each item. Assigned area(s) may include, but are not limited to, patient rooms, offices, meeting rooms, rest rooms, elevators stairwells and other areas of the hospital and/or off-site facilities.
1)Operates various equipment following department procedures.

2)Use chemicals and solution following department policy.

3)Keeps work areas in orderly, clean and safe condition.

Customer Satisfaction-Demonstrates a commitment to satisfying customer needs and exceeding customer expectations.
1)Utilized AIDET with both Internal Customer and External Customers, meeting system goal.

2)Demonstrates ability to identify and resolve interpersonal conflicts constructively when dealing with fellow associates.

3)Demonstrates a positive, supportive attitude to patient families and other personnel in emergency and non-emergency situation.

4)Displays patient and tact when dealing with other hospital personnel.

5)Presents department in a positive manner to all contacts.

6)Maintains courteous and pleasant attitude to patients, families and other contacts.

7)Maintains confidential patient and departmental information.

8)Utilizes appropriate chain of command in resolving complaints, grievances or problems.

Use appropriate procedures following patient discharges.
1)Thoroughly washes and sanitizes beds when patients are discharged; makes beds with clean linen in accordance with department procedures.

2)Thoroughly cleans and sanitizes entire room and washroom when patients are discharged, utilizing established department procedures.

3)Use appropriate germicide in disinfecting rooms.

Select cleaning materials and supplies appropriate to the job and transports them to work area.
1)Clean all assigned areas utilizing the established department procedures.

2)Clean all assigned areas utilizing the established department procedures.

3)Replenishes supplies such as paper towels, toilet tissues, soap, etc.; pick up additional supplies from the environmental services storeroom when needed.

4)Routinely collects waste;sanitizes all garbage cans.

5)Observes and follows Standard (Universal)Precautions, Infection Control Policies, and departmental policies and procedures.

6)Clean or sanitize after emergency spills as requested.

7)Place full, tied bags of soiled linen in linen chutes.

8)Ensures a safe clean attractive environment for patient, visitors and associates at all times.

9)Washes hand thoroughly throughout the day; follows and adheres to Hospital handwash policy.

Prepares detergents, germicidal solutions and other cleaning/disinfecting solutions according to established formulas. Sweeps, dust mops, and wet mop floor areas and spot cleans carpets using appropriate solutions. Shampoos furniture, carpets and rugs using appropriate equipment and supplies and adhering to applicable schedules.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.