Quality Analyst - Enterprise Transaction Services
Quick Summary
This job is responsible for monitoring and evaluating the quality of inbound and/or outbound phone calls or case reviews.
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Responsibilities
~1 min read- →Required 2+ years experience with Check Operations.
- →Quality Aassurance Experience
- →Ability to learn and adapt quickly to a constantly changing environment
- →Attention to detail with a strong focus on control
- →Detail-oriented, self-starter and ability to think and work independently in a fast-paced environment
Requirements
~1 min read- Bachelor’s Degree
- Quality testing related experience
- IQS experience
1st shift (United States of America)
Location & Eligibility
About this job
- Posted
- Today
Listing Details
- Posted
- October 19, 2026
- First seen
- October 19, 2026
- Last seen
- October 19, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 55%
- Scored at
- October 19, 2026
Signal breakdown
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