Treatment Coordinator

Treatment Coordinator

Exceptional Dental of Highland 

Baton Rouge, Louisiana

Exceptional Dental is looking for a professional, friendly and a reliable candidate to add to our front desk team!

Exceptional Dental offers competitive pay and great benefits including: 

• Group health insurance
• Paid time off and holidays
  
• Free life insurance
  
• 401k Plan
• Monthly bonus potential

Essential Responsibilities:

•  Retrieve messages and e-mails regarding treatment and new appointment and act upon them
•  Monitor schedule and patients who are waiting in reception area; notify appropriate staff of patient arrival and when there has been a delay in patient seating for appointment. (Back-up to Greeter)
•  Check patient records and provide with appropriate and necessary forms upon arrival (i.e. medical history, HIPAA consent, contact information, IV and oral sedation forms etc.)
  
•  Schedule appointments in consideration of production and capacity
• Set up appointments with specialists when indicated; coordinate with specialists office, send x-rays, explanatory letter and provide a referral card/pamphlet for specialist to patient
  
• Present financing options and make necessary arrangements
• Prepare End-of-Day routine, including: (a) reconciling production and collection (b)preparing and making bank deposits
• Make courtesy calls for treatment follow-up (post-op calls, when necessary)

Success Factors

• Good interpersonal skills to maintain positive rapport with patients, dentists, other staff members and community
• Effective verbal skills to communicate clearly and professionally with patients and staff
•  Professional presentation

Education and Experience

• High School diploma
• Prior experience in a dental office preferred
• Computer literacy

Working Conditions/Physical Requirements: 

• Sitting 75%
• Standing/walking 25%
• Moderate noise levels from dental and other Lab equipment.
  
• Exceptional hand dexterity and typing skills to work with standard software programs provided.
  
• Frequent client and interoffice personnel interaction and phone interaction
• Near Vision - The ability to see details at close range (within a few feet of the observer) as required for computer software programs.