Processing Assistant

United States·Surry Countymid

Other

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Quick Summary

Key Responsibilities

• Using a multi-line phone system to answer and route calls to appropriate staff members.• Preparing documents, maintaining spreadsheets, inputting data,

Requirements Summary

The DHHS Division of Empl

Technical Tools

Other

Dept of Health and Human Services

EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD

Administrative Specialist I (S)

60054768

NC08

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

This position is housed in Surry County, Mount Airy, a satellite office of the Winston Salem unit. The position serves as the front desk receptionist and provide support to caseloads with various primary disabling conditions.

The position provides administrative support to managerial, supervisory, professional, and para-professional staff located in this office, and interact with outside agencies, organizations, and vendors, as is needed to assist eligible persons with disabilities to achieve identified goals.

The position requires a wide range of knowledge regarding community resources and local employers as well as the ability to communicate with individuals from diverse backgrounds.

Job responsibilities include the following:

• Using a multi-line phone system to answer and route calls to appropriate staff members.
• Preparing documents, maintaining spreadsheets, inputting data, and completing billing processes for assigned staff.
• Receiving applications from clients, along with requesting and obtaining medical/treatment records.
• Documenting client information, interactions, and services into the case management system throughout the rehabilitation process.
• Utilizing office equipment and other relevant technology (software and systems) to meet office needs.

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

The following Management Preferences are not required, but applicants that possess these skills are preferred.

• Knowledge or experience working with a team

• Demonstrated experience performing routine office support functions

• Demonstrated experience working with the public

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: https://youtu.be/4QUy2w9B6AU.

What We Offer

~1 min read

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Requirements

~1 min read

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Charlene Michele Moore

DHHS Workday Support Form

Location & Eligibility

Where is the job

Surry County, United States

On-site at the office

Who can apply

About this job

Pay per year: $39,244–$68,679 a year; 20% below the $67,500 median for Other jobs on Jobera (122,729 salaries).
Who can apply: United States
Posted: 4 days ago
Employer: has 1,654 open jobs on Jobera.