Food and Beverage Utility

 

Position:                       Food & Beverage Utility- GCW 

Department:                Grand Canyon West

Classification:             Non-Exempt

Salary Range:              NE2W

Supervisor:                  Food & Beverage Supervisor

Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.  

Food & Beverage Utility are responsible for utilizing all operations including POS system to handle Food & Beverage transactions, both cash and credit. Provides outstanding customer service at all times.  May assist with food handling duties and cleaning if needed.

1.      Ability to communicate well and interact with guests in a clear concise manner.  

2.      Ability to provide outstanding customer service by providing prompt, courteous and helpful information to guests.  

3.      Experience in use of POS systems and handling cash and credit transactions while following proper cash handling policies and procedures.

4.      Ability to cook and use proper food handling procedures and food safety knowledge.

5.      Ability to work in a team environment, multi-task efficiently and maintain positive working relationships.

6.      Knowledge of Grand Canyon West locations, operations, Hualapai history and culture.

1.      Handle cash and credit retail transactions using the POS system.  

2.      Responsible for assigned cash drawer and end of day balancing of cash and sales reports. 

3.      Handle all transactions using proper cash control policies and procedures.

4.      Assist guests with questions they have concerning Grand Canyon West locations, operations, Hualapai history and culture. Provide outstanding customer service using high service standards.

5.      Assist with maintaining inventory and assist in stock inventory, as directed.

6.      May assist with basic food handling and custodial duties, as needed.

7.      Perform other work-related duties as assigned.

 

1.      Good oral communication skills. 

2.      High School Diploma or GED.

3.      Ability to lift up to 50 pounds.

4.      Prior experience working with a POS system or cash handling preferred.

5.      Food Handlers’ card.           

6.      Preference given to Hualapai Tribal members.

 

Typical café/deli environment with high transaction volume. May be required to lift up to 50 lbs. Must be able to work varying schedules, weekends and holidays.  Willingness to work in remote location.

 | Applicant must pass a pre-employment drug screen and extensive background check may be required. All applicants are considered without regard to age, sex, race, national origin, religion, marital status or physical disability. However, preference may be given to persons of Indian decent in accordance with Public law 88-353, Section 703 (7-2-71) and Public Law 93-638, Section 7B 

 

Revised:   March 21, 2026