CI Technical Writer

At East Penn, our employees are our culture; our employees will always be the heart of the company.  We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone.  We want our employees to have long-term careers, and many do.  Almost 40% of our workforce has over a decade of service.  Our open-door management policy, comprehensive benefits package, annual bonus program for all, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.

Our hiring process may use artificial intelligence (AI) tools to help in the initial review of applications by identifying candidates whose qualifications best match job requirements. These tools do not make hiring decisions. All final hiring decisions regarding interviews and employment are made by our employee recruiting and hiring teams.

East Penn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

East Penn is currently seeking a Technical Writer for the Continuous Improvement team who will develop, write, and edit material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation and maintenance.

• →Observes production, developmental, and experimental activities to determine operating procedures, best practices, and detailed instructions, as well as, simplified visual based work instructions and visual aids.
• →Works closely with production, quality, safety, maintenance, and engineering staff to create procedures, memos, tailgates, and updates.
• →Organizes material and completes writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology. ie. Work instructions, Training Forms, New Equipment Manuals, etc.
• →Lead efforts to update and create new work instructions throughout all divisions of EPM.
• →Lead team discussions and reviews of procedures.
• →Maintain records and files of work and revisions in an organized and presentable fashion.
• →Obtain, select, and include photographs, drawings, sketches, diagrams, and charts to illustrate material.
• →Assist in laying out material for publication.
• →Ability and willingness to work overtime is required.
• →Additional projects and assignments as required by management.
• →Create administrative work instructions for support (non-manufacturing) processes.
• →Responsible for developing new instructions, which includes new formats and leading teams to document processes that are currently not documented adequately.

*Maintains regular attendance.*Ability to work mandatory over time.Performs other duties as requested.Responsible for producing a high quality product.Responsible for proper hygiene, housekeeping, and safety practices.*These tasks are considered essential elements of the job.

• Personal computer skills including proficiency with MS Word, MS Excel, MS PowerPoint, MS Visio, and MSR.
• Must have strong technical writing skills, good grammar, strong interpersonal skills, and be well organized.
• Must have well rounded understanding of manufacturing processes and ability to learn new processes to accurately document the procedures.
• Ability to identify gaps and inconsistencies with process documentation. Ability to lead teams, work with Process Leadership Teams (PLT’s), and take action by making changes to close gaps and document the process accurately.
• Experience working with engineers, supervision, and subject matter experts.
• Experience in writing documentation or procedures for various audiences.
• Associate’s degree in Communications, English, Science, or other related discipline is required. Bachelor’s degree is preferred.