Field Service Technician - Permian - Midland, TX

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Job Description
Provide a high level of customer service for product maintenance and repair in the field and customer locations. Responsible for daily field operations, ensuring high-quality service delivery while maintaining strong safety culture.  Provide technical guidance and ensure optimal equipment performance in the field.

Responsibilities
PRIMARY RESPONSIBILITIES

Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.
Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
Perform field upgrades of software and hardware and train customers on how to properly operate the system.
Conduct preventative maintenance to minimize downtime and optimize system performance.
Communicate field failures and feedback reports to the appropriate departments.
Complete and submit field service documentation in a timely manner.
Perform other work-related tasks as assigned.
Comply with all NOV Company and HSE policies and procedures.

JOB REQUIREMENTS

Strong mechanical and electrical troubleshooting skills

Ability to work independently in remote field locations under varying conditions

Maintain strong safety culture

Basic math skills

High work ethic, dependability, and detail oriented.

Excellent communication and customer service skills

Must be a team player

Must be open to cross-training opportunities.

Ability to work in non-climate-controlled manufacturing shop or field site

Ability to stand up to 12 hours daily

Ability to walk up to 12 hours daily

Ability to bend/stoop up to 12 hours daily

Ability to lift up to 50lbs regularly

Qualifications
High school diploma or equivalent preferred

Technical degree or vocational training preferred

Two years of field service experience in ESP systems
Previous experience in artificial lift preferred