Consumer Duty Policy Associate

• Job advert close: 3rd November 2026 at 23:59
• CV Review/Shortlist: 5th November 2026
• Case Study Assessment and Interview: 12th to 19th November 2026
• Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.  

• →Supporting colleagues across the FCA to apply the Consumer Duty in practice, to ensure it is effective in driving good outcomes for consumers. This includes answering queries and using your judgment to enable effective Supervision of the Duty and supporting project work to analyse firms’ behaviour and establish good practice under the Duty. It also includes providing advice to colleagues across the FCA on interpreting and applying the Consumer Duty in different contexts, ensuring it is applied consistently
• →Contributing to the development of the FCA approach to policymaking in retail markets and supporting Policy colleagues to deliver this approach.
• →Supporting the ongoing delivery of the Consumer Duty Rules Framework - an internal framework to help policy teams consider the Consumer Duty when developing rules and guidance and drive a more consistent approach to policymaking in areas where the Consumer Duty applies.
• →Providing policy input to our high-profile communications and external engagement strategy, including events and other engagements involving senior stakeholders.

• Demonstrable experience drafting and briefing, able to product clear and concise written outputs
• Prior experience in supporting the delivery of project work, showing the ability to prioritise work efficiently and strong organisational skills
• Demonstrable experience in building and maintaining stakeholder relationships

• Experience in analysing complex information and making judgements based on data and evidence
• Experience of working on policy development or delivery and providing policy advice.  
• Good verbal communication and presentation skills
• The ability to work constructively, collaboratively and flexibly with others

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.