Product Owner (Matchmaking)

As Product Owner (Matchmaking), you will shape the post-purchase customer journey, ensuring that paying users quickly discover relevant connections and experience meaningful matches. You will take end-to-end ownership of product improvements, from identifying opportunities and defining hypotheses to launching experiments and measuring results. Working at the intersection of product, data, engineering, and design, you will optimize activation, recommendation relevance, personalization, and customer engagement. Your decisions will directly influence how users discover opportunities, build connections, and experience value during their first days on the platform. This is an opportunity to make a measurable impact within a globally distributed, remote-first environment focused on innovative social discovery products. If you combine analytical thinking, customer empathy, and a strong bias toward execution, you will have the autonomy to turn insights into impactful product outcomes.

• Product Management Experience: Proven experience in a B2C product role, with hands-on responsibility for customer experience, customer journey design, activation, onboarding, or first-session optimization.

• Discovery-Driven Product Expertise: Experience working with products that feature large volumes of offers, listings, or potential connections, where discovery and relevance are central to the customer experience.

• Matching and Recommendation Systems: Familiarity with search relevance, recommendation engines, matching algorithms, content feeds, or similar systems designed to connect users with relevant options.

• Segmentation and Personalization: Understanding of customer segmentation, personalization strategies, and data enrichment techniques to improve recommendation quality and user outcomes.

• Relevant Industry Background: Experience in marketplaces, aggregators, dating or social discovery platforms, real estate, classifieds, large-catalog e-commerce, or other products built around discovery, matching, and recommendations.

• Product Discovery and Hypothesis Development: Ability to identify customer problems, formulate testable hypotheses, define clear requirements, and translate insights into practical product solutions.

• Experimentation and Analytical Skills: Experience designing and evaluating A/B tests and other experiments, interpreting product metrics, and using quantitative and qualitative research to validate decisions.

• Product Delivery and Prioritization: Demonstrated ability to manage product requirements, prioritize initiatives, coordinate delivery, and drive projects from discovery through implementation and evaluation.

• Cross-Functional Collaboration: Strong communication and collaboration skills, with the ability to work effectively with designers, engineers, analysts, and data specialists.

• Results-Oriented Mindset: Focus on measurable business and customer outcomes rather than process for its own sake, with a proactive approach to identifying and pursuing growth opportunities.

• Ownership and Adaptability: Comfortable taking responsibility without waiting for direction, navigating changing priorities, and making decisions in a dynamic environment.

• Clear Communication and Resilience: Able to communicate ideas directly and effectively, learn from unsuccessful experiments, and use setbacks as opportunities for continuous improvement.