Technical Content Engineer
Quick Summary
Use data-driven insights, including both traditional knowledge base analytics and measures of how well content performs for agents (such as answer accuracy and retrieval quality),
We are seeking an experienced Technical Content Engineer to join our Customer and Product Education team.
In this role, you will be the architect of our technical narrative and the systems behind it, ensuring our customers and the AI agents that increasingly serve them have the right information at the exact moment it's needed.
Requirements
~1 min readHands-on experience with docs-as-code workflows (Git, pull requests, Markdown, and CI-based checks).
Practical experience using LLMs in a writing workflow, including prompting, critically reviewing output, and building repeatable workflows.
An understanding of what makes content machine-readable as well as human-readable (consistent structure, self-contained sections, clear metadata).
Strong editorial judgment, including the ability to verify AI-generated content for accuracy and to produce content that automation can't get to the right standard on its own.
Proven ability to independently learn complex product functionality and translate it into clear, concise instructions for both technical and non-technical audiences.
Excellent verbal and written communication skills and a can-do attitude when faced with complex technical puzzles.
Experience using data and insights to inform content decisions and measure the effectiveness of documentation.
Highly collaborative mindset with the ability to work across various time zones and departments to achieve a common goal.
Professional fluency in English is required; proficiency in French is a significant advantage, as many of our Product colleagues are French speakers.
Nice to Have
~3 min readScripting ability (Python or JavaScript) for automation.
Familiarity with RAG concepts, llms.txt, or MCP.
Experience evaluating or improving the output of an AI assistant or agent.
Experience with OpenAPI or generating reference documentation from source.
Location & Eligibility
About this job
- Who can apply
- France
- Posted
- Today
Listing Details
- Posted
- October 20, 2026
- First seen
- October 20, 2026
- Last seen
- October 21, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 70%
- Scored at
- October 21, 2026
Signal breakdown
Pigment is a cutting-edge planning platform designed for agility and scale, empowering businesses to make informed decisions and adapt quickly to changes.
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