Associate, Curriculum Design & Management, What Works Cities (WWC)

The Associate, Curriculum Design & Management, What Works Cities reports to the Associate Director, Curriculum Design & Management, What Works Cities.

The responsibilities of the Associate include, but are not limited to:

Under the direction of the Associate Director, Curriculum Design & Management:

• Support the development and refinement of curriculum and virtual learning products based on established priorities, learning objectives, source materials, and instructional direction. 
• Synthesize data-driven best practices, city examples, and partner-developed content into clear, accessible, and actionable learning materials based on provided direction.
• Support the preparation of activities, application exercises, and learning pathway materials aligned with established learning objectives, structures, and instructional direction. 
• With direction from the Associate Director, adapt curriculum for different delivery formats, including online and self-paced learning, as well as different audiences, levels of experience, and city contexts.
• Prepare facilitator materials for What Works Cities courses and learning opportunities, such as the National League of Cities University and Brazil’s National School of Public Administration based on established design and delivery guidance. 

• Conduct targeted desk research and review existing technical resources and subject-matter expert content to identify practices, tools, examples, and information relevant to established WWC curriculum priorities.
• In close collaboration with the City Experience team, identify and synthesize city examples and relevant existing work that can be leveraged to support curriculum and learning experiences.
• Support the development of city case studies and practice examples by organizing relevant examples, context, and source materials.
• Support curriculum gap analysis by gathering and organizing information on potential needs for additional tools, examples, or curriculum supports as needed.

• Assist with using adult learning principles to support the structure, sequencing, accessibility, and usability of WWC curriculum.
• Support the development of learning objectives and draft activities, reflection questions, knowledge checks, and other mechanisms aligned with established learning goals.
• Review learner feedback, evaluation findings, and relevant engagement data and summarize findings to support curriculum improvements.
• Support lightweight testing and prototyping of new learning materials with city staff, internal staff, coaches, or other users and incorporate feedback into revisions.
• Contribute to regular reviews of curriculum to help ensure content remains accurate, relevant, inclusive, accessible, and aligned with city needs.
• Support adaptation of curriculum for international and multilingual audiences in collaboration with colleagues, facilitators, translators, and external partners.

• Provide administrative and logistical support for curriculum projects and learning opportunities, including preparing materials, coordinating project details, documenting follow-up items, and providing technology support for curriculum-led meetings and sessions as needed.
• Assist with preparing posts and updating approved curriculum materials within the WWC Community Forum and other learning platforms. 
• Support cross-team coordination for assigned curriculum projects and related program needs.
• Maintain clear documentation of curriculum materials, sources, feedback, revisions, and final products.
• Contribute to special curriculum initiatives, pilots, courses, workshops, webinars, and other learning opportunities.

• 3–6 years of relevant professional experience and a college degree or equivalent practical work experience.
• Experience supporting program or project management activities across multiple workstreams, deliverables, stakeholders, and deadlines, including coordinating inputs, tracking progress, and helping keep assigned work moving toward completion.
• Experience contributing to the development of curriculum, instructional materials, professional learning, training, adult education, or other learning experiences.
• Experience drafting and refining learning products based on established concepts, source materials, or project direction.
• Strong research, writing, and editing skills, including the ability to synthesize complex information and translate it into clear, accessible, and actionable content for a range of audiences.
• Familiarity with adult learning principles and an interest in applying them to curriculum and learning materials.
• Demonstrated ability to take initiative, seek clarification when needed, incorporate feedback, and move assigned work toward completion in evolving or ambiguous environments.
• Experience working with local government, the public-sector, or nonprofit organizations is strongly preferred.
• Experience developing online or asynchronous learning content is preferred.
• Experience developing learning content for multilingual or international audiences is a plus.
• Familiarity with common productivity, project management, presentation, and digital learning tools.
• A commitment to Results for America’s mission and vision; 
• Respect for Results for America’s organizational values.

• Program and project coordination: Strong ability to organize and track multiple workstreams, coordinate inputs, maintain timelines and milestones, identify dependencies, and keep assigned work moving toward completion.
• Curriculum and content development: Ability to turn established direction, research, technical content, and learning goals into clear, practical, and engaging materials for city practitioners.
• Research and synthesis: Ability to quickly understand unfamiliar topics, identify relevant information and examples, and synthesize findings into useful content and summaries.
• Creative problem-solving: Ability to approach problems with curiosity, consider different ways of presenting or teaching a concept, and contribute practical solutions in evolving or ambiguous environments.
• Collaboration and coordination: Ability to work effectively with colleagues, subject-matter experts, facilitators, and external partners with clear communication and strong follow-through.
• User orientation: Ability to consider the needs of city practitioners when preparing and refining curriculum materials and learning experiences. 
• Attention to quality and detail: Strong attention to accuracy, organization, consistency, usability, and deadlines while maintaining awareness of broader project goals.
• Proficiency in Spanish, Portuguese, or French is a plus. 
• Tech stack: Google Suite, MS Office, Asana, Slack, WhatsApp; Ramp; bill.com;  ChatGPT; Gemini; Claude

• To apply for this position, please complete and submit all information in the application/application link. 
• RFA is an equal opportunity employer that values/celebrates diversity and that follows a policy of making all employment decisions and personnel actions without regard to race, color, religion, national origin, sex, age, marital status, partnership status, personal appearance, sexual orientation, gender identity or expression, genetic information, family responsibilities, matriculation, political affiliation, disability, status as a victim of domestic violence, sexual offenses or stalking, military status, veteran status or any other category protected under federal, state or local law.
• Applicants for employment with RFA must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.