General Manager

What if your next General Manager role was more than running a hotel?

At Zoku Amsterdam you'll lead a vibrant team, build an engaged guest community, and shape the future of one of the city's most innovative hospitality concepts. 

Now we're looking for an experienced General Manager to lead our Amsterdam location into its next chapter. 

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  A gross monthly salary starting from €6,200, based on a full-time position and experience.

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  Participation in a pension plan.

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  A bonus scheme linked to your annual objectives (KPIs).

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  A uniquely entrepreneurial General Manager role with the autonomy to run a business, not just manage a hotel.

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  Close collaboration with senior leadership and specialist Support Office teams

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  Beyond compensation, this is a unique opportunity to leave your mark on one of Zoku's flagship European locations and help shape what comes next.

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  Great perks, including various discounts, and special rates for your friends and family at all Zoku locations.

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  A young, fun, and international company where you can learn, grow, and share experiences with colleagues from around the world.

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  Excellent staff meals, enjoyed in our social spaces with the best city views.

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  Exciting training opportunities and fun events throughout the year to celebrate achievements and milestones.

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  Travel to other Zoku locations to meet and connect with fellow GM’s. 

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  A full-time position (40 hours per week) at one of the 25 coolest hotels in the world, a that feels like a second home and is driven by a clear mission. 

Zoku combines the energy of a lifestyle brand with the warmth of a close knit team. We challenge traditional hospitality by creating spaces where people genuinely connect, whether they’re staying for one night or several months. 

Next to our award-winning design and our global press fan club, we’re proud to be a B Corp certified across all our locations, meaning we care deeply about people, community, and doing business with a heart (not just as a marketing line). 

• 4+ years of experience in a senior hotel leadership role within a complex hotel operation, with a strong understanding of overall hotel operations (e.g. General Manager, Hotel Manager, Operations Manager or an equivalent role).

• Relevant leadership experience within the Dutch hospitality industry, with a solid understanding of the local market, labour environment and guest expectations.

• A proven track record of improving hotel performance, profitability and team stability.

• Strong commercial and financial skills, including budgeting, forecasting, payroll management, and cost control.

• Experience developing operational leaders and leading the full P&C cycle.

• A strong, inspiring leadership style, with the ability to develop, motivate and elevate teams and leaders.

• The ability to lead independently in a lean organization, translating company standards into consistent local execution.

• Experience overseeing building maintenance, service partners and safety standards. 

• Proven ability to balance guest experience, people leadership and commercial performance.

• Fluent English, Dutch is a huge advantage. 

• Valid authorization to work in the Netherlands.

• Flexibility regarding working days and hours.

• Think like entrepreneurs and treat the business as if it were their own.

• Have experience within lifestyle hospitality, innovative hospitality concepts, or international environments.

• Know how to balance strategic thinking with hands-on leadership.

• Build strong communities, relationships, and partnerships both internally and externally.

• Work confidently with Support Office specialists while taking ownership of local decisions, execution and results.

• Challenge the status quo, drive innovation and continuously look for ways to improve.

• Lead with authenticity, curiosity, and a people-first mindset.