Application Support Engineer

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  2–5 years of experience in application support, systems administration, or IT service desk

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  Strong analytical and problem-solving abilities

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  Excellent communication skills and ability to work in a team-oriented environment

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  Windows-based application support experience

• Strong proficiency in SQL Server 2016+

• Active Directory experience

• ServiceNow or related ITSM tool knowledge

• Dynatrace or other monitoring tools

• Understanding of cloud platforms and basic programming integrations

• ITIL V4 Foundation Certification

• Microsoft certifications (e.g., Azure Fundamentals/Administrator)

• Vendor-specific CRM/ERP certifications

High Level Clearance is mandatory for this role. Due to security clearance requirements, candidates must be:

• UK National / British passport holder

• Single nationality

• Resided in the UK for a minimum of 10 years