Global Product Support Engineer 80 – 100% (f/m/d)

The opportunity 

We are seeking a highly skilled R&D Engineer to join our team. In this role, you will contribute to our Global Product Support Team for our global Grid Components portfolio, and contribute to our future reliable and sustainable power grid. Your technical expertise will be crucial in elaborating innovative product solutions, ensuring they adhere to industry standards, design rules, and internal processes. You will also play a central role in maintaining the quality of suppliers and parts, collaborating closely with various departments within Hitachi Energy, including R&D Centers, Product Management, Quality, Supply Chain Management, Operations, and Sales.

How you’ll make an impact

• Global product support (GPS) for Grid Components
• Elaborate innovative product solutions following standards, design rules, guidelines, and internal processes
• Lead and/or contribute to R&D and GPS projects
• Work with global R&D and GPS teams as well as Product Management, Supply Chain Management and Operations

• Support on technical quality issue resolution
• Perform internal factory audits
• Ensure quality of suppliers, production locations and parts. 
• Create, maintain and release technical documentation: schematic designs, calculations, drawings, parts lists, configurators and instructions
• Maintain product master data in our PLM (Windchill) and ERP (SAP) systems

Your background 

• Degree in Mechanical Engineering, Electrical Engineering or related
• Proficiency in CAD (Creo, AutoCAD), PLM (Windchill) and/or SAP system
• Strong teamwork skills with the ability to work independently.
• Project management experience is a plus
• Openness to new challenges and a keen interest in learning and professional development
• Excellent analytical and communication skills.
• Fluency in English; basic German skills are preferred, or a willingness to learn German