Quality Assurance Specialist II

The Quality Assurance Specialist II is responsible for auditing construction, operations, maintenance, and emergency response in order to identify opportunities and recommendations for improvement. This role ensures work processes are adequate, effective, and ensure safe, reliable, and uninterrupted energy delivery in conformance with federal, state, and local regulations as well as all company policies and procedures.

The Quality Assurance Specialist II is the intermediate level in this classification. At this level, the role is expected to work independently, or as part of a team, with minimal supervision and to develop advanced skills.

• Performs audits to verify that construction installation, maintenance, and emergency response activities involving Chesapeake Utilities' energy delivery assets meet internal policies and standards as well as all appropriate federal, state, and local code requirements. This includes the installation of main, services, meter sets, line locating, leak survey, and any other covered task the Company determines needs to be audited.
• Documents audit findings and makes corrective action recommendations. This includes recommendations for updated policies and procedures, suspension and/or disqualification on covered tasks, and remedial training.
• Ensures that business relationships with employees, outside contractors, and third parties are professional, constructive, and beneficial to all parties; represents the Company's Vision and Mission values in its interactions with all internal and external parties.
• Works closely with and coordinates with the Construction Services, Field Services, and District Operations Managers to ensure that all projects are appropriately reviewed and verified.
• Assists with the onboarding of new contractor crews.
• Monitors material suppliers, material storage, and works with Engineering on material failures working toward continuous improvement.
• Completes audits of records and relevant project documents (i.e., service cards, permits, and as-built drawings).
• Collects and analyzes data on company processes and procedures and arranges the data in reports for management.

• High School Diploma required
• Bachelor's degree in Engineering, Business, or a related field (or equivalent experience) preferred

• Five (5) years of experience in Quality Assurance or related role required
• Prior experience in propane and/or natural gas strongly preferred

• Standard Driver's License (non-DOT) required

• Operator Qualification (OQ) certification preferred

• Familiarity with utility industry standards, regulations, and best practices related to natural gas pipelines
• Familiarity with gas construction practices, trenching, backfilling, welding, and pressure testing
• Understanding of propane and natural gas infrastructure including pipelines, valves, meters, regulators, and compressor stations
• Awareness of OSHA safety standards and state-specific utility regulations
• Understanding of OQ requirements and how they apply to field personnel and contractors

• Strong knowledge of gas construction standards and safety protocols
• Proficiency in MS Office and other business software
• Excellent technical writing and communication skills

At the heart of our Company is a dedication to delivering energy that drives progress.  We put people first, work to keep them safe and build trusting relationships. 

• Competitive base salary
• Fantastic opportunities for career growth
• Cooperative, supportive and empowered team atmosphere
• Annual bonus and salary increase opportunities
• Monthly recognition events
• Endless wellness initiatives and community events
• Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!
• Paid time off, holidays and a separate bank of sick time