Dispatch Coordinator / Scheduler

Me-Gorham-mid

SchedulerConstruction & Real Estate

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Quick Summary

Technical Tools

SchedulerConstruction & Real Estate

Benefits:

Health insurance
Paid time off
Training & development
Vision insurance
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance

SERVPRO of Portland is hiring a Dispatch Coordinator!

Benefits

SERVPRO of Portland offers:

Competitive compensation
Superior benefits
Career progression
Professional development

And more!

Join Team Lamey as our new Dispatch Coordinator who assists with scheduling Restoration Managers to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and stive to assist others in their time of need you could thrive in this environment!

Key Responsibilities

Dispatch and schedule Restoration Managers to incoming leads.
Review and maintain the scheduling for equipment pickups
Schedule pickup and returns of customer's area rugs
Keep log of customer survey results
Perform detailed and accurate data entry
Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
Collaborate and assist with other departments, as needed

Position Requirements

High school diploma/GED (preferred)
At least 2 years of customer service and/or office-related experience
Prior dispatch experience preferred
Ability to multitask and to remain detail orientated
Knowledge of local geographical area is preferred
Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law