AV Systems Administrator

Quinnipiac University is seeking a service-oriented AV Systems Administrator to join the Audiovisual Infrastructure team within Information Technology Services. This position plays a critical role in supporting, maintaining, and enhancing audiovisual technology across the university.

The Audiovisual Infrastructure team is responsible for AV technology in more than 250 classrooms, dozens of conference rooms, and a wide variety of specialized spaces across the university. These environments range from traditional classrooms and large lecture halls to active learning labs, courtrooms, boardrooms, athletic facilities, an arena, and sports stadiums. As a technology-forward institution, all teaching and meeting spaces are configured as Zoom Rooms, making the Zoom platform a central component of the university's AV ecosystem.

Quinnipiac University is a private, coeducational institution located 90 minutes north of New York City and two hours from Boston. The university currently has an enrollment of 9,700 students in more than 100-degree programs through its Schools of Business, Communications, Computing & Engineering, Education, Health Sciences, Law, Medicine, Nursing and the College of Arts & Sciences. Our 22 Division I teams have achieved remarkable success, boasting national and conference titles - including a 2023 NCAA national championship win in men's ice hockey, a trip to the Sweet 16 for our women's basketball team and NCAA Tournament appearances by many of our programs. The Quinnipiac University Poll is nationally recognized as a leader in public opinion research, and the university is consistently recognized by U.S. News & World Report and Princeton Review. The Wall Street Journal ranked Quinnipiac #51 among the best colleges in the nation, and second in Connecticut, for our exceptional graduation rate, salary impact, learning facilities, career preparation and learning opportunities.

The university is in the midst of program expansion and renewal for both traditional and adult learners, the development of innovative strategic partnerships, and recently opened South Quad with three state-of-the-art buildings.

As Quinnipiac grows, the university remains guided by the core values that define our community and shapes the experience of every student and employee.

• We are fiercely committed to ensuring every Bobcat thrives. We are a lifelong partner for every learner.
• We passionately care about our community. Everyone should feel welcome and valued.
• We boldly shape our university's future. We will forge a path of impact together.

These values are the foundation of who we are and reflect the Quinnipiac spirit found across our campuses. For more information, please visit qu.edu. Connect with Quinnipiac on Facebook, Instagram, YouTube, TikTok and X.

• Monitor the status of all rooms to ensure all AV systems are functioning properly
• Support campus events that require additional AV setup or support
• Maintain inventory and status of loaner AV equipment
• Troubleshoot and repair various types of AV equipment 
• Work with equipment vendors to resolve technical issues
• Assist in the design and development of audio, visual, and data conferencing solutions;provide cost-effective and user-friendly solutions for integrated conference room build-outs
• Work closely with project and design teams as well as with audio-visual vendors (e.g., LCD displays, projectors, microphones, speakers, etc.) throughout the project life cycle
• Install, test, and support on-site audio-visual systems for internal clients and research projects
• Develop audio-visual drawings/diagrams 

• Bachelor's degree in Information Technology or a related field, or an equivalent of professional experience may substitute

• Minimum of five (5) years of experience supporting, designing, implementing, and maintaining audiovisual systems in a higher education, corporate, healthcare, or similarly complex environment
• Experience designing, programming, configuring, and troubleshooting audiovisual control systems and integrated AV environments
• Knowledge of audiovisual technologies, including control systems, digital signal processing (DSP), video conferencing, audio systems, displays, projection systems, and AV-over-IP solutions
• Experience supporting hybrid meeting and learning technologies, including audiovisual software, client computing devices, and connectivity solutions
• Strong technical writing and documentation skills, including the ability to develop system documentation, standards, procedures, and training materials
• Demonstrated project coordination or project management experience, including managing multiple priorities and collaborating with vendors and stakeholders
• Excellent analytical and troubleshooting skills with the ability to diagnose and resolve complex audiovisual and technology-related issues
• Outstanding customer service, communication, and interpersonal skills 
• Demonstrated ability to collaborate effectively with faculty, staff, students, vendors, and colleagues from varied backgrounds and perspectives
• CTS (Certified Technology Specialist) certification
• Flexibility to support events during off hours, including nights and weekends
• A valid driver's license and the ability to drive between campuses as needed
• Proven ability to collaborate effectively with individuals from varied backgrounds