Technical Service Specialist - Core Diagnotics - Karlstad

Abbott is a global healthcare leader dedicated to helping people live more fully at all stages of life. Through our innovative technologies, we help people around the world manage their health and improve their quality of life.

Within Abbott's Core Diagnostics division, we provide laboratories with advanced diagnostic instruments, software solutions, and services that support clinicians in delivering fast and accurate patient care.

• Perform field service activities, troubleshoot technical problems, and implement hardware and software upgrades (TSBs).
• Schedule and perform planned and predictive maintenance (PM/PdM) activities.
• Assist with instrument installations and deinstallations.
• Provide phone support to our customers.
• Build strong relationships with customers and deliver a high level of service and responsiveness.
• Success in this role is measured by customer satisfaction (NPS), achievement of service key performance indicators, and regional economic growth and profitability.

• Bachelor's degree or equivalent experience required. A Bachelor's or Engineering degree in medical, electrical, mechanical engineering, or medical technology is preferred.
• Proven track record in a similar position supported by management and customer references is preferred; however, we also encourage recent graduates to apply.
• Experience in troubleshooting technical equipment and systems.
• Successful engagement with customers, particularly laboratory staff.
• Technical expertise within a product line or technology area.
• Strong communication and interpersonal skills.
• Ability to identify issues and drive effective resolutions.
• Experience using analytical tools and software.
• Good computer skills.
• Fluent in Swedish.
• Good English skills, both written and spoken.
• A valid driver's license and willingness to travel regularly as part of a field-based role.

We are conducting recruitment on an ongoing basis and will close the process as soon as the right candidate is found.

If you meet the qualifications and are interested in this opportunity, we encourage you to apply as soon as possible.

In specific locations, the pay range may vary from the range posted.