Program Management Manager

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Management Manager located in Milpitas, California US.

The “Program Management Manager” manages and oversees the end-to-end product lifecycle for a manufacturing program, ensuring that production, quality, safety, and cost targets are met. The Program Manager is accountable for maintaining efficient manufacturing operations to meet internal and customer expectations. This role focuses on achieving high levels of forecast accuracy, managing manufacturing costs, and project timelines aligned with the overall manufacturing capacity for a customer program. This role requires a strategic leader who can effectively manage resources with cross-functional teams, optimize operational processes, and drive continuous improvement initiatives to maximize customer satisfaction and manufacturing performance.

• Interfacing with customers, including solving customer problems, building relationships, and managing escalations. 

• Leading successfully small to medium-sized projects with cross-functional teams from initiation to completion in a fast-moving environment.  

• Participating in project planning sessions and contributing to timelines and deliverables.  

• Participating in cross-departmental teams to deliver projects or initiatives.  

• Facilitating meetings between different teams to ensure alignment.  

• Effectively presenting project updates to stakeholders and senior leaders.  

• Preparing reports or presentations summarizing project progress and outcomes.  

• Participating in lean initiatives. 

• P&L Management / Financial Management / Cost Management: Responsible for delivering the manufacturing cost committed to the forecast. Monitor financial performance, report on Manufacturing cost FCST variances, and drive actions for improvement. 

• Team Leadership / CFT Owner: Lead cross-functional teams (CFT), coordinating efforts across different departments. 

• Project Planning and Procurement Execution Oversee the planning, execution, and delivery, ensuring they are completed on time and within Manufacturing cost FCST. Define and manage project scope, goals, timelines, and deliverables. 

• Customer Relationship Management / Customer Communication: Act as customers' Program/Site representative, ensuring their needs are met. Supports customer vistits. Regular updates to inform customers of project status, challenges, and successes. Site score / Quality Score / Delivery Score. 

• KPI Tracking / Operational Excellence: Monitor and report on key performance indicators (KPIs) related to customer satisfaction, OTD, quality, Accounts Receivable (AR), and financial performance.  

• Risk Management: Identify potential risks to the project and implement strategies to mitigate them. 

• Contract Compliance / Management: Ensure all services and activities performed by the site follow the contract and agreements. Ensure compliance with contract terms (set by the commercial team) and manage contractual obligations, all the non- contractual situations must be escalated to GAM’s  (proposal). 

• Scope / Change Management: Manage changes in project scope, schedule, and resources effectively. Manage Engineering Change Orders (ECOs) and Product Change Notifications (PCNs) in accordance with customer requirements. Ensure changes to scope are clear. Address any impact from the change request that needs to be adequately solved by the commercial team. 

• Forecast Management: Acknowledge input from demand forecasts and ensure alignment with production capacities (man, machine, materials). Supports the development of accurate forecast and demand plans. 

• Claims Management: Variance Management Tracking identifies possible claims and recoveries and addresses them with the commercial team for timely resolution.  

• Inventory Management: Oversee inventory levels to ensure adequate supply for production at Site level. 

• Quality Assurance: Ensure that project deliverables meet quality standards and customer expectations. 

• Reporting and Documentation: Provide regular updates and comprehensive documentation of program activities. 

• Continuous Improvement: Drive initiatives for process improvements and operational efficiencies. 

• ESG and Sustainability - Customer requirements: Implement customer requirements as agreed & vetted by Commercial Teams.  

• Bachelor's degree in Supply Chain management, Engineering, Business Administration, Operations Management/
• Typically requires 7+ years of experience of Program/project management in engineering, production, operations, supply chain, or related management in a manufacturing environment (EMS)
• Manufacturing/industrial industry in supply chain, engineering and finance, and operation planning positions.
• Deep understanding and extensive experience; capable of handling complex tasks with a high knowledge base and skill. Can teach or develop others.
• Provides direction to cross-functional teams that don't report directly to them. Models' appropriate behavior in support of Flex values. Holds others accountable for their commitments, ensuring everyone is responsible for their contributions. Oversee day-to-day activities, ensuring tasks are completed efficiently and that CFT team members have the resources and support they need to succeed. Tracks project progress and performance, providing regular updates. Ensures all project documentation is maintained accurately and reports are generated for stakeholders as required.

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

The base pay range for this position is provided below. The final base rate offered will be determined using job-related, non-discriminatory criteria, including but not limited to experience, qualifications, geographic location, education, external market data, and internal equity.

Is Sponsorship Available?