Accommodations Counselor (Student Services Professional III)

Student Disability Services at San Diego State University is seeking an Accommodations Counselor to support students in accessing the resources, services, and accommodations that contribute to academic progress. Through individualized advising, counseling, and case management, this position helps students navigate disability-related needs and develop practical strategies for participating in the university experience.

The Accommodations Counselor evaluates disability documentation and functional limitations, determines appropriate accommodations, and coordinates support across academic, housing, technology, testing, and other areas. The position also works closely with faculty, staff, administrators, and campus partners to resolve complex access matters and promote an inclusive and accessible learning environment.

• →Provide individualized counseling, advising, intake, case management, and follow-up services for students with disabilities.
• →Evaluate disability documentation and functional limitations to determine eligibility and appropriate accommodations.
• →Develop and implement individualized support and case-management strategies that address barriers to academic progress.
• →Coordinate referrals and services related to academic advising, financial assistance, assistive technology, testing, housing, health services, and community resources.
• →Consult with faculty, staff, administrators, and campus partners regarding accommodation responsibilities and disability-related access needs.
• →Address complex or sensitive situations by gathering information, assessing options, and coordinating appropriate next steps.
• →Participate in documentation review, outreach, presentations, committees, and initiatives that advance accessibility and universal access.

• Full-time, benefits eligible, permanent/probationary position.
• Position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is eligible for telecommuting up to 1 day per week, following a training period during which on-site presence is required

Student Disability Services (SDS), within the Division of Student Affairs and Campus Diversity, provides accommodations and support services to approximately 4,500 students with physical, psychological, sensory, and learning disabilities. SDS facilitates equal access to the educational process through individualized advising and case management, accommodation assessment and authorization, test accommodations, accessible technology, alternative formats, interpreting and captioning services, transportation support, accessibility consultation, and advocacy. These services promote the academic success, retention, and graduation of students with disabilities.

For more information regarding Student Disability Services, click here.

Equivalent to graduation from a four-year college or university in a related field; including or supplemented by upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related.

Possession of the required knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

• Working knowledge of the Americans with Disabilities Act, Sections 504 and 508 of the Rehabilitation Act, FERPA, and other applicable federal and state laws, regulations, and codes.
• Experience interpreting medical, psychological, psychoeducational, and other disability-related documentation to evaluate eligibility and determine appropriate accommodations.
• Experience managing a caseload and providing individualized advising, counseling, case management, referrals, and follow-up services.
• Knowledge of disability services practices in higher education, including accommodation processes, housing accommodations, assistive technology, testing accommodations, and accessible facilities.
• Demonstrated experience managing complex student cases and using professional judgment to develop and implement accommodation and case-management strategies.
• Familiarity with educational and assistive technologies used in higher education, including their application to documented functional needs.

• Master’s degree in counseling, rehabilitation counseling, clinical psychology, social work, disability studies, or a related field.
• Experience providing disability services in a postsecondary educational setting.
• Hands-on experience using assistive technology hardware and software to support students with disabilities.
• Proficiency with Microsoft Office, Google Workspace, student information systems, case-management databases, and related technology.

At SDSU, our diversity gives us power and benefits every single member of our community.  Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment.  We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

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All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.