Technical Support Specialist
Customer SupportOtherTechnical Support Specialist
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Quick Summary
Overview
You Are: A customer-first problem solver who enjoys helping people and making technical concepts easy to understand. Youʼre patient, resourceful, and calm under pressure,
Technical Tools
Customer SupportOtherTechnical Support Specialist
You Are:
- A customer-first problem solver who enjoys helping people and making technical concepts easy to understand. Youʼre patient, resourceful, and calm under pressure, with the ability to multitask and stay organized in a fast-paced environment. You take ownership of issues and are motivated by delivering great customer experiences.
You Have:
- Comfort working with technical concepts like networking, DNS, or device configuration (router setup, port forwarding, DNS record types and SSL certificates), and can explain them clearly to non-technical users.
Your Location:
- Hybrid, 2-3 days in-office
- Our Office: 425 Maestro Dr Second Floor, Reno, NV 89511
Your Schedule:
- Full-Time | 40 Hours Per Week | Four 10-hour days
- Standard Business Hours, including weekends (flexibility as needed)
Your Language Skills:
- English: Required (Highly Proficient Written & Verbal)
- Spanish: Preferred
Your Manager:
- Customer Success Manager
Location & Eligibility
Where is the job
Reno, United States
On-site at the office
Who can apply
US
About this job
- Who can apply
- United States
- Posted
- 26 days ago
Listing Details
- First seen
- October 20, 2026
- Last seen
- November 15, 2026
Posting Health
- Days active
- 25
- Repost count
- 0
- Trust Level
- 18%
- Scored at
- November 15, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
4 other jobs at
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