Campus Front Desk Receptionist

Aviation Institute of Maintenance (AIM) is hiring a Campus Receptionist at our Manassas, VA campus. As the first point of contact for prospective students, visitors, faculty, and staff, you'll play an important role in creating a welcoming, professional, and supportive campus environment.

This position is ideal for someone who enjoys working with people, thrives in a fast-paced setting, and brings strong customer service, communication, and organizational skills.

As a Campus Receptionist, you'll manage front desk operations, answer incoming calls, greet visitors, and provide administrative support to our Admissions Department.

You'll also help coordinate student inquiries, maintain accurate records, and support campus communication to ensure prospective and current students receive a positive experience.

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  High School Diploma, GED, or equivalent professional experience required

• Previous receptionist, front desk, administrative, or customer service experience preferred

• Experience operating a multi-line telephone system preferred

• Experience in college admissions, higher education, or a student-focused environment preferred

• Familiarity with CampusNexus or similar CRM systems preferred

• Excellent verbal and written communication skills

• Strong customer service and interpersonal skills with a welcoming, professional approach

• Ability to manage multiple priorities in a fast-paced environment

• Strong organizational skills and attention to detail

• Proficiency with Microsoft Office, including Word, Excel, Outlook, Teams, and SharePoint

• Ability to work independently and collaboratively with campus teams

• Strong problem-solving skills, professionalism, and accountability

• Flexibility to support occasional schedule adjustments as needed

At Aviation Institute of Maintenance, you'll be part of a team dedicated to helping students pursue rewarding careers in the aviation industry. Your professionalism, organization, and commitment to excellent service will help create a positive campus experience every day.

AIM is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.