Rental Coordinator

Location:

• This position is based in Saint Hyacinthe, QC
  

Key Responsibilities :

• Maintains a safe work environment by following Airgas/Red-D-Arc health and safety guidelines.
• Provides excellent customer service to all accounts.
• Follows up on business opportunities referred to the region via the web, associations, etc.
• Responds promptly to customer inquiries.
• Ensures that walk-in customers are served promptly, including for equipment returns.
• Processes credit card payments.
• Communicates daily with outside sales representatives regarding inquiries and/or orders received.
• Prepares quotes for external sales and emails them to customers as needed.
• Coordinates equipment needs to ensure efficient order fulfillment and cost control.
• Plans and manages customer orders in coordination with the coordinator and technicians.
• Communicates with the coordinator and technicians regarding equipment shipments and organizes the preparation of orders for shipment.
• Ensures that lease agreements and related documents are drafted in accordance with established guidelines.
• Arranges transportation and freight.
• Assists with purchasing from suppliers.
• Assists with inventory counts of parts and equipment.
• Performs other related tasks as needed.
  

Requirements :

• Postsecondary education equivalent to a college diploma (DEC).
• More than three years of customer service experience in an industrial or rental setting (a plus).
• Practical knowledge of positioning equipment, welding applications, and related equipment (a plus).

Desired Skills :

• Leadership: Ability to guide and mentor employees. Ability to delegate and follow up effectively.
• Relationship Building: Ability to communicate effectively.
• Decision-Making: Ability to work independently while making decisions based on company policies and objectives.
• Problem-Solving: Ability to proactively and methodically manage conflicting objectives and challenging situations.

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At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.