Manager, Analytics & Reporting

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

• →Analytics Platform & Reporting Infrastructure Support, approximately 30%: Supports the development, maintenance, monitoring, and enhancement of reporting infrastructure, analytics platforms, DataMarts, Tableau solutions, cloud-based analytic environments, and related reporting assets.
• →Maintains and enhances DataMarts, reporting processes, data pipelines, and supporting analytic assets to improve reliability, usability, performance, and scalability.
• →Monitors platform, reporting, and DataMart performance and assists in identifying opportunities for optimization, modernization, troubleshooting, and process improvement.
• →Supports cloud analytics initiatives by participating in migration activities, workload monitoring, documentation efforts, query optimization activities, and responsible use of cloud resources.
• →Collaborates with IT partners, analytics teams, data engineers, cloud platform teams, and business stakeholders to resolve technical issues and support ongoing platform operations.
• →Develops and maintains technical documentation, business logic documentation, process documentation, and operational support materials associated with analytic assets and reporting environments.

• →Ad Hoc Analytics, Financial Analytics, and Business Deliverables, approximately 50%: Develops and delivers ad hoc analyses, recurring reporting, financial analyses, dashboards, operational reporting, executive reporting, and strategic analytic requests.
• →Utilizes SQL, Tableau, DataMarts, cloud analytics platforms, and enterprise reporting tools to support business decision-making and performance management.
• →Analyzes operational performance, healthcare utilization, financial results, reporting trends, business outcomes, and emerging opportunities to generate actionable insights.
• →Gathers and documents business requirements and translates requirements into analytic solutions, reporting deliverables, dashboards, datasets, and business recommendations.
• →Supports high-visibility analytics such as executive reporting, client-facing deliverables, RFP responses, strategic initiatives, and special business requests.
• →Partners with stakeholders to develop practical solutions that address business questions, operational challenges, financial opportunities, and performance improvement initiatives.

• →Quality Assurance, approximately 20%: Performs validation, reconciliation, testing, and quality assurance activities for datasets, reports, dashboards, DataMarts, business logic, and analytic deliverables.
• →Develops and executes test plans, validation methodologies, reconciliation processes, and reasonability checks to ensure accuracy, completeness, consistency, and reliability.
• →Investigates data discrepancies, reporting issues, dashboard concerns, and process exceptions; documents findings; performs root-cause analysis; and supports corrective actions.
• →Participates in peer reviews, production-readiness reviews, and quality control activities to ensure compliance with governance, documentation, testing, and reporting standards.
• →Supports efforts to improve overall reporting quality, data integrity, documentation quality, and operational reliability across analytics solutions.
• →Assists with ongoing monitoring of governed data assets and supports adherence to approved business definitions, reporting logic, and technical standards.
• →Collaborates effectively with business stakeholders, analytics teams, data engineers, IT partners, cloud platform teams, and leadership to support successful delivery of analytics initiatives.
• →Shares knowledge and promotes best practices related to SQL development, reporting processes, analytics tools, documentation, quality assurance, DataMart usage, Tableau development, and cloud analytics environments.
• →Supports modernization efforts involving migration from legacy analytics platforms to cloud-based reporting and analytics solutions.

• Bachelor's degree preferred, or equivalent specialized training, relevant professional qualification, or comparable professional experience in business analytics, data analytics, computer science, information systems, financial analytics, healthcare analytics, business intelligence, statistics, or a related discipline.

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.