Regional Clinic Supervisor

Lead, strengthen, and elevate the operations of our regional clinics!

As the Regional Clinic Supervisor, you will provide leadership and oversight across three clinic locations, guiding site supervisors and teams to deliver efficient, consistent, and high-quality services. This role monitors performance, leads quality and compliance efforts, drives operational improvements, and ensures each clinic remains ready for audits and regulatory reviews.

If you are a collaborative leader who excels at developing others, solving complex challenges, and turning big-picture goals into effective day-to-day operations, this is an opportunity to make a meaningful impact across the communities we serve.

Come work for Maricopa County Department of Public Health, the 3rd largest health jurisdiction in the U.S.! MCDPH’s mission is to increase the quality of life for our residents by collaborating with the community to develop and implement strategies, programs, and services addressing the emerging and changing needs of public health. We aim to serve Maricopa County residents with a focus on impact and a data-driven approach to our work. We value our staff's unique skills and differences, as well as the varied experiences and disciplines we represent. Together, we are working towards our vision of creating a healthy, thriving Maricopa County for all.

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to the Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring an 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1
• Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more!  Work With Us | Maricopa County, AZ

• Five years of progressively responsible administrative experience
• High school diploma or GED
• An equivalent combination of post-secondary education and/or job-related experience may substitute for the required experience on a year-for-year basis

• Must secure and maintain an Arizona Department of Public Safety Level 1 Fingerprint Clearance Card and complete a background check

• Must possess or have the ability to obtain a valid Arizona driver’s license by the time of hire.

• Travel will be required to attend conferences, training, and possibly varying work locations

• Must complete HIPAA training and CDC Partner Services training and on-the-job training in reportable HIV/STI terminology, diagnosis, and treatment within 30 days of hire.
• Must be able to participate in emergency response training as scheduled and be available to respond as directed in the event of a public health emergency.
• Within one month of hire, all employees will be required to provide evidence of immunity or receive immunizations for vaccine-preventable illnesses for any position within the Maricopa County Department of Public Health; required immunizations include MMR (measles, mumps, rubella), Tdap (whooping cough and diphtheria), Varicella (chickenpox), and annual Influenza; some positions require a Hepatitis B vaccine and/or a Tuberculosis test

• Prior lead and/or supervisory experience

• Bilingual skills in English/Spanish
• Administrative experience in a clinical setting beyond the minimum requirements

• Experience working in a clinic with multiple medical providers and/or multiple locations

• Experience managing the workflow in a medical office or clinic

• Experience in a medical setting diagnosing and treating STIs or other communicable diseases

• Experience developing and implementing workflow processes in a medical setting

• Experience working with State regulatory and licensing requirements for an Outpatient Treatment Center

• Oversees operations across three regional clinics through direct supervision of Public Health Site Supervisors and assigned staff. Monitors clinic performance, patient access, workflow, productivity, and service delivery across all locations. Evaluates operational trends and implements improvements to promote consistency, efficiency, and effective service delivery throughout the regional clinic system.
• Provides leadership, guidance, coaching, and performance management to ensure supervisors effectively manage daily clinic operations and staff. Oversees hiring, onboarding, training, performance evaluations, corrective actions, and other personnel activities. Ensures appropriate staffing coverage and coordinates staffing resources across regional locations.
• Conducts regular quality assurance reviews, operational assessments, and audits of assigned clinics to evaluate compliance with applicable licensing, regulatory, County, Department, and program requirements. Identifies trends and deficiencies across locations and develops, implements, and monitors corrective action plans. Ensures clinics maintain continuous readiness for inspections, audits, and program reviews.
• Develops, implements, and interprets policies, procedures, and standardized workflows for regional clinic operations. Works with site supervisors and program leadership to ensure consistent implementation across all locations. Identifies operational gaps and implements process improvements to strengthen efficiency, quality, compliance, and patient service.
• Serves as a liaison between regional clinics, the central clinic, program leadership, and other internal partners. Coordinates workflows, operational changes, service delivery requirements, and shared processes to promote communication and consistency across locations. Addresses operational issues requiring coordination beyond the individual clinic level.
• Monitors purchasing activities, expenditures, supplies, equipment, pharmaceuticals, and other operational resources across assigned clinics. Identifies trends, shortages, or operational concerns and coordinates appropriate action to support uninterrupted clinic operations.
• Compiles and analyzes clinic performance, productivity, staffing, and operational data to identify trends and opportunities for improvement. Prepares reports and activity updates for management. Resolves complex or sensitive patient, employee, and operational concerns that have been escalated beyond the site level.
• Participates in or leads special projects, committees, workgroups, and initiatives supporting regional clinic operations and division priorities. Performs other related duties as assigned.

• The position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.
• Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process.